Field Service Technician

JR United Kingdom; Reading; On-site; GBP 37,000 - 44,000; Full time

Job summary

A leading engineering firm seeks a Rail Service Engineer to perform diagnostics and maintenance on modern diesel engines. This field-based role covers the M4 Corridor with a focus on customer service and technical expertise. Comprehensive training is provided, making this an ideal opportunity for engineers transitioning to Rail.

Benefits

Company Van

Fuel Card

Laptop

Mobile Phone

Attractive Pension Scheme

Private Medical Insurance

25 Days Holiday + Bank Holidays

Qualifications

• Experience with mechanical and electrical maintenance of diesel engines.
• Demonstrable fault diagnostics experience.
• Eligibility to work in the UK required.

Responsibilities

• Carry out fault diagnostics on diesel engines and ECU.
• Deliver exceptional customer service and ensure availability.
• Undertake remote diagnostic work to identify issues.

Skills

Fault Diagnostics

Remote Diagnostics

Customer Service

Education

NVQ3 in Engineering

Job description

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£37,423 per annum + Company Van + Fuel Card + laptop + mobile + Overtime available

Are you an experienced engineer who enjoys working with your customers to solve engineering problems? Do you have the engineering and commercial know-how to effectively represent a global leading brand? If so, you should continue reading…

The Company

You will be joining an organisation synonymous with engineering excellence, developing leading power generation technology solutions for customers in the marine, construction, agricultural, rail and defence sectors (amongst others). A genuine leader in their field, this company provides comprehensive training for the engineers, to reflect the developing and emerging technology in its product range. Customer relationships are key, hence the Service Engineer we are looking for will have a clear track record of delivering added value services in client facing roles.

The Ideal Candidate

You will be experienced in both the mechanical and electrical maintenance of diesel engines and / or propulsion systems and associated electrical control technology, ECU’s (Electronic control unit). Qualified to NVQ3 as a minimum you will have demonstrable experience of fault diagnostics and remote diagnostics and conditioning.

Working in the customer location that is a highly safety critical environment, you will be required to undertake pre-employment checks including medicals, drug and alcohol screens

Due to the nature of the role, we welcome applications from the ex-forces personnel, such as RAF, Royal Navy or British Army, or experienced engineers within Marine, Rail, Automotive, HGV or Bus sector. You do not need any Rail experience, as full training will be provided! This is a fantastic opportunity to move your career towards the Rail sector!

The Role

As the Rail Service Engineer, you’ll be carrying out fault diagnostics on modern diesel engines, downloading data, ECU (Electric Control Unit) familiarity.

Fully product training will be provided as Service Engineers are responsible as product experts for ensuring performance and availability for the diesel engines in the rolling stock. Whilst hands on work, at the heart of this role is being able to undertake remote diagnostic work to obtain, evaluate and interpret data to identify likely faults before physically seeing the engine. This represents intermediate fault-finding activity and fault resolution courtesy of effective condition monitoring.

The Salary

Basic salary of £37,423 per annum + Overtime available + Company Van + Fuel Card, Laptop, Mobile Phone.

This role is field based, and will be covering the M4 Corridor area, from Reading to London, Working a 4 on 4 off shift basis, 40 hours a week, 25 Days holiday + BH, Attractive pension scheme, private medical and other big company benefits are offered as standard.

If you are passionate about providing exceptional customer service within a Field Service Engineer role and can offer the knowledge and flexibility the role requires, get in touch for immediate interview!

Please note – you must be able to prove eligibility to work in the UK to be considered for this position