Field Service Technician

Culligan UK; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join Culligan UK as a Field Service Technician and play a crucial role in servicing and maintaining water filtration systems. This position offers a dynamic work environment with opportunities for growth, working Monday to Friday with benefits such as a pension scheme and further support for employees.

Benefits

Uniform & Tablet

Company van - optional to use in own time

23 days' holiday + Bank Holidays - increasing with long service

Company Pension scheme

Company Sick Pay (after qualifying period)

Shopping discounts with Perks at Work

24 hours access to Employee Assistance Programme

Volunteering Day

Employee support network and mental health assistance

Opportunity for career progression

Qualifications

• Experience in plumbing or electrical fields preferred.
• Strong DIY skills and experience using power tools required.
• Ability to diagnose and resolve technical issues effectively.

Responsibilities

• Conduct site surveys and perform installations of water filtration systems.
• Execute repairs, services, exchanges, and collections on-site.
• Maintain accurate management of stock and inventory.

Skills

Communication

DIY skills

Technical issue diagnosis

Job description

Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan's complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we're committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.

Position Overview

We are seeking a Field Service Technician to join our dynamic team at Culligan UK Limited. As a Field Service Technician, you will play a crucial role in maintaining and servicing our water filtration systems. This position provides a fantastic opportunity for growth within an established company that values innovation and customer satisfaction.

Key Responsibilities:

• Conduct site surveys and perform installations of water filtration systems
• Execute repairs, services, exchanges, and collections on-site to ensure customer satisfaction
• Maintain accurate and timely management of stock and inventory, ensuring all necessary parts are available for service tasks
• Work within tight daily schedules while managing tasks efficiently
• Attend our Service Centre as required to replenish supplies and equipment
  
  

Requirements

• Proven experience in plumbing or electrical fields preferred, but full training will be provided
• A full and valid driving license with a maximum of 6 points
• Ability to diagnose and resolve technical issues effectively
• Strong DIY skills and experience using power tools
• Excellent communication skills and the ability to build rapport with customers
  
  

Benefits

• Monday - Friday Days working pattern
• Uniform & Tablet
• Company van - optional to use in own time
• 23 days' holiday + Bank Holidays - increasing with long service
• Company Pension scheme
• Company Sick Pay (after qualifying period)
• Shopping discounts with Perks at Work
• 24 hours access to Employee Assistance Programme
• Volunteering Day
• Employee support network and mental health assistance
• Opportunity for career progression