Field Service Specialist

Leadout Capital; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Leadout Capital seeks an Agentforce Field Service Consultant to drive complex deal execution by translating client requirements into robust Field Service architectures. You will lead end-to-end demonstrations, design sessions, and roadmap development to prove how Field Service delivers measurable business value.

The role requires deep Salesforce Field Service expertise, strategic thinking, and the ability to engage C-suite stakeholders with technical recommendations.

Qualifications

• 7+ years of experience in enterprise software pre-sales, solution consulting, or technical architecture with a focus on field service, asset management, or mobile workforce solutions.
• Bachelor’s degree or equivalent practical experience in CS/Engineering/IS or related field.
• Deep expertise in Salesforce Field Service (FSL), including scheduling optimization, mobile capabilities, and asset management configuration.
• Proven ability to architect and present end-to-end solution designs for complex enterprise deployments.
• Experience leading technical discovery sessions and translating business requirements into solution architectures.

Responsibilities

• Demonstrates deep familiarity with scheduling in mobile, asset management, and integration technologies.
• Understands market landscape and competitive positioning to establish Salesforce Field Service as the best choice.
• Provides actionable technical recommendations to drive usage at scale in production.
• Leads technical design sessions and documents domain-specific workflows aligned with client objectives.
• Translates business requirements into solution architectures and roadmaps for Field Service, assets, and mobile capabilities.
• Handles customer technical due diligence and risk management for deployments.

Skills

Pre-sales

Solution consulting

Technical architecture

Executive presence

Stakeholder demos

Education

Bachelor's degree in Computer Science, Engineering, Information Systems, or related field

Tools

Salesforce Field Service

APIs

Middleware

IoT

Job description

The Agentforce Field Service Consultant serves as the primary strategic driver for complex deal execution. You are responsible for understanding the customer’s technology landscape and aligning Field Service capabilities to achieve their business outcomes. You own the technical vision—translating complex business requirements into solution architectures and roadmaps that best leverage resource and asset management, scheduling, and mobile technologies.
This role requires both technical leadership and strategic domain expertise in Field Service. You will provide deep expertise dedicated to Field Service, communicating it's value, product differentiation and demonstrating how it helps the customer meet their objectives. From performing targeted demos on specific use cases to architecting the final solution, you lead the end-to-end process of proving how our Field Service & Operations solutions deliver transformative business value.

Key Responsibilities

• Demonstrates deep familiarity with scheduling in mobile, asset management, and integration technologies.
• Understands market landscape, competition, and technical architecture to establish Salesforce’s Field Service solution as the best choice to meet customer needs.
• Provides actionable technical recommendations and insights to clients that focus on driving usage at scale in production.
• Leads technical design sessions, designing and documenting domain-specific workflows and architectures that are aligned with the client’s business objectives.
• Fosters and develops customer champions while establishing technical credibility with clients and account partners through discovery calls.
• Presents Executive level product demonstrations to key stakeholders and answers questions to highlight the value of Field Service solutions.
• Translates business requirements into solution architectures and roadmaps that best leverage Field Service, assets, and mobile capabilities.
• Handles customer technical due diligence and risk management processes to ensure complex mobile and scheduling deployments align with enterprise requirements.

Job Qualifications

Required

• 7+ years of experience in enterprise software pre-sales, solution consulting, or technical architecture, with a focus on field service, asset management, or mobile workforce solutions
• Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or related field; or equivalent practical experience
• Deep expertise in Salesforce Field Service (FSL), including scheduling optimization, mobile capabilities, and asset management configuration
• Proven ability to architect and present end-to-end solution designs for complex, enterprise-scale deployments
• Experience leading technical discovery sessions and translating business requirements into solution architectures and roadmaps
• Strong executive presence — comfortable delivering product demonstrations and presenting technical recommendations to C-suite and VP-level stakeholders
• Demonstrated ability to manage technical due diligence and risk assessment processes in complex deal cycles
• Familiarity with integration technologies and patterns relevant to field service environments (APIs, middleware, IoT)
• Experience in competitive positioning and understanding of the field service technology landscape

Preferred

• Salesforce certifications (e.g., Salesforce Field Service Consultant, Application Architect, or System Architect)
• Background in industries with heavy field service operations (utilities, manufacturing, healthcare, telecommunications, or similar)
• Experience working in or alongside a customer success, professional services, or consulting capacity
• Familiarity with Agentforce, AI-driven scheduling, or agentic workflow automation
• Track record of developing customer champions and technical trust-based relationships in enterprise accounts