Field Service Manager

Osprey Engineering Solutions; York and North Yorkshire; On-site; GBP 65,000 - 90,000; Full time

Job summary

Osprey Engineering Solutions is hiring a Field Service Supervisor to oversee the installation, maintenance and troubleshooting of rotating equipment on-site. You will supervise field teams, manage customer expectations and ensure quality and safety standards across projects.

The role requires 10+ years of experience with high-value equipment, strong leadership, and proficiency with API 617/687 standards, plus a full driving licence. Immediate start and field-based travel are expected.

Qualifications

• 10+ years' experience with high-value rotating equipment projects.
• Experience leading field service teams and coordinating multiple personnel.
• Familiarity with API 617 and API 687 standards is essential.
• Full driving licence and ability to travel as required.
• Proactive, positive attitude with strong communication skills.

Responsibilities

• Supervise field service projects and technicians across sites.
• Compile field service reports and daily logs for projects.
• Ensure HSEQ compliance and toolbox talks be completed.
• Liaise with Field Service Coordinator and engineering team.
• Develop junior field service technicians and support workshops.

Skills

Field Service

Team Leadership

Rotating Equipment

APIs 617 & 687

MS Office

Education

NVQ Level 3 / HNC

Time-served apprenticeship

Tools

Microsoft Office

Job description

Field Service Supervisor

Employment Type: Full-Time, Permanent

Location: Field-Based / On-Site

Start Date: Immediate

Company Description

The company specialises in the installation, service, maintenance, overhaul and reverse engineering of parts for compressors, steam turbines and other rotating equipment, along with their auxiliary systems. The company provides customised solutions through either field services or workshop operations, based on client needs and operational requirements. By delivering high-quality services, the company ensures optimal performance and reliability for critical equipment.

Role Description

This is a full-time, on-site position for a Field Service Supervisor. The Field Service Supervisor will oversee the installation, maintenance and troubleshooting of rotating equipment, supervising field service teams, ensuring customer satisfaction, addressing technical challenges, and maintaining quality and safety standards throughout all projects.

Key Responsibilities

• Supervise field service projects
• Supervise field service technicians
• Compile field service reports
• Compile daily logs
• Complete HSEQ documentation, including:
  • WSRAMS
  • WHRA
  • Toolbox Talks
  • HS Inspection form
• Abide by both customer HSEQ and company rules
• Liaise with the Field Service Coordinator throughout projects
• Liaise with the engineering team to discuss field service engineering problems
• Supervise elements of projects within the workshop
• Liaise with customers and manage customer expectations alongside the project owner
• Develop junior field service technicians
• Attend daily meetings when required

Qualifications & Experience

Essential:

• Minimum 10 years' experience working with high-value rotating equipment projects
• Experience working within a Field Service team
• Experience leading and working with a variety of field service personnel
• Experience working with / to API 617 & API 687 standards
• Full driving licence
• Ability to use Microsoft Office (Word, Excel, PowerPoint, Teams, etc.)
• Proactive, positive attitude

Desirable:

• NVQ Level 3 / accredited apprenticeship / HNC
• Time-served advanced modern apprenticeship

Employment Details

• Full-time, permanent position
• Immediate start available