Field Service Engineer — X-Ray Detection (Heathrow Area)

OSI Systems; Redhill; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading detection technology company is seeking a Technical Support Engineer in the UK. This hands-on, customer-facing position involves installing, maintaining, and troubleshooting complex detection systems primarily around Heathrow. Candidates should have engineering qualifications and be prepared for occasional travel. Strong electronics and software skills are essential, along with the ability to work under pressure. This role supports critical security operations nationwide.

Qualifications

• Proven experience in a customer-facing technical role.
• Flexibility to travel at short notice.

Responsibilities

• Install, repair, and maintain Rapiscan systems at customer sites.
• Perform routine preventative and breakdown maintenance.
• Provide out-of-hours standby support as part of a team rota.
• Deliver basic operator and technical training at customer premises.
• Conduct site surveys and advise on technical requirements prior to installations.

Skills

Customer-facing technical experience

Ability to work under tight deadlines

Strong electronics and computer skills

Knowledge of IT networking

Education

Recognised engineering qualifications (BTEC, City & Guilds, HNC or equivalent)

Tools

Microsoft Office

Job description

A leading detection technology company is seeking a Technical Support Engineer in the UK. This hands-on, customer-facing position involves installing, maintaining, and troubleshooting complex detection systems primarily around Heathrow. Candidates should have engineering qualifications and be prepared for occasional travel. Strong electronics and software skills are essential, along with the ability to work under pressure. This role supports critical security operations nationwide.