Field Service Engineer (Water Treatment) – On‑Site & Remote Support

Sourced Recruitment Limited; Tyseley; On-site; GBP 28,000 - 38,000; Full time

Job summary

Sourced Recruitment Limited is seeking a Field Service Engineer to service water treatment systems across the West Midlands, including Birmingham, as part of a mechanical maintenance team. The role involves site visits, servicing, and potential commissioning, with occasional overseas work as skills grow.

Applicants should be a multi-disciplined electro-mechanical engineer with driving eligibility, good IT skills, and a customer‑facing mindset.

Qualifications

• A multi-disciplined electro-mechanical engineer with relevant qualifications.
• Experience with the water treatment industry would be an advantage.
• Experience of having worked as a Service Engineer or in a field based technical support role would be an advantage.
• Passionate about providing a first-class service to our customers.
• Strong communication skills both verbally and written, with the versatility to communicate at all levels in a clear and concise manner.
• A professional approach to your work and communication with colleagues and customers.
• A good level of IT competency, specifically MS Office.
• GCSE or equivalent - English and Maths.
• A full UK driving license is required and a willingness to travel.

Responsibilities

• Servicing and maintaining water treatment systems such as Reverse Osmosis, Deionisers, Filters, Water Softeners and Effluent treatment Plant at customer sites around the area (and potentially overseas)
• Managing direct relationships with customers and plant operatives.
• Analysing and resolving problems whilst both at site and by way of remote support.
• Completing installation and commissioning of plant (subject to qualification and skill set)
• Completing Service Reports and other associated documentation (using MS Word)
• Responding to customer needs in line with commercial and technical specifications of client requirements
• Assisting the company with service improvement initiatives; taking a proactive approach to increasing productivity & profitability.
• Ensuring that a high level of customer care & service is maintained at all times
• Ensuring that all company policies inc. Health & Safety are observed and abided with at all times
• Enhancing your own skills and knowledge through proactive learning and self-development

Skills

Electro-mechanical engineer

Willingness to travel

Strong communication

IT competency (MS Office)

Full UK driving license

Education

GCSE English & Maths

Tools

MS Office

Job description

Sourced Recruitment Limited is seeking a Field Service Engineer to service water treatment systems across the West Midlands, including Birmingham, as part of a mechanical maintenance team. The role involves site visits, servicing, and potential commissioning, with occasional overseas work as skills grow.

Applicants should be a multi-disciplined electro-mechanical engineer with driving eligibility, good IT skills, and a customer‑facing mindset.