Field Service Engineer - Water Treatment

Bennett and Game Recruitment LTD; Cheddar; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading recruitment agency seeks a Field Service Engineer to join a manufacturer in Cheddar. This role involves servicing water treatment systems across the UK and abroad, requiring strong technical skills and a commitment to customer satisfaction. The ideal candidate will have relevant experience, a full UK driving license, and a passion for delivering first-class service.

Benefits

Profit Share bonus

23 days holiday plus bank holidays

Pension

Qualifications

• Multi-disciplined electro-mechanical engineer with relevant qualifications.
• Experience in the water treatment industry preferred.
• Full UK driving license and willingness to travel required.

Responsibilities

• Servicing and maintaining water treatment systems at customer sites.
• Managing customer relationships and resolving problems on-site.
• Completing installation and commissioning of plants.

Skills

Electro-mechanical engineering

Strong communication skills

IT competency

Education

GCSE or equivalent - English and Maths

Tools

MS Office

Job description

Field Service Engineer required for a manufacturer based in Cheddar. Are you happy to travel as our clients are based across the UK & abroad and you should expect to have some time working away from home in order to satisfy their requirements. Visits are agreed in advance with you and fully expensed. As your skills and experience increase you may also be involved in commissioning of installed systems; this potentially leading to working away for several days or on occasions, a couple of weeks. Ideal location of a candidate would be Hertfordshire.

Field Service Engineer - Water Treatment Job Overview

• Servicing and maintaining water treatment systems such as Reverse Osmosis, Deionisers, Filters, Water Softeners and Effluent treatment Plant at customer sites around the UK (and potentially overseas)
• Managing direct relationships with customers and plant operatives.
• Analysing and resolving problems whilst both at site and by way of remote support.
• Completing installation and commissioning of plant (subject to qualification and skill set)
• Completing Service Reports and other associated documentation (using MS Word)
• Responding to customer needs in line with commercial and technical specifications
• Assisting the company with service improvement initiatives; taking a proactive approach to increasing productivity & profitability.
• Ensuring that a high level of customer care & service is maintained at all times
• Ensuring that all company policies inc. Health & Safety are observed and abided with at all times
• Enhancing your own skills and knowledge through proactive learning and self-development

Field Service Engineer - Water Treatment Job Requirements

• A multi-disciplined electro-mechanical engineer with relevant qualifications
• Experience with the water treatment industry would be an advantage
• Experience of having worked as a Service Engineer or in a field based technical support role would be an advantage
• Passionate about providing a first-class service to our customers.
• Strong communication skills both verbally and written, with the versatility to communicate at all levels in a clear and concise manner
• A professional approach to your work and communication with colleagues and customers
• A good level of IT competency, specifically MS Office
• GCSE or equivalent - English and Maths
• A full UK driving license is required and a willingness to travel
• Location: Home based but willing to work nationally and abroad. Company vehicle and fuel card supplied

Field Service Engineer - Water Treatment Salary & Benefits

• Profit Share bonus
• 23 days holiday plus bank holidays
• Pension
• 40 hour week

Salary dependent on experience likely 35k- 45k

Vehicle

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.