Field Service Engineer: Uptime, Growth & Profit Share

Briggs Equipment; Telford; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

40 hour working week

Overtime pay: 1.5x Mon-Sat, 2x Sun

25 days holidays

Private vehicle use (tax paid)

Career development opportunities

Pension scheme

Profit share bonus

Health and eyecare schemes

High street discounts

Job summary

Briggs Equipment in Telford is seeking a Field Service Engineer to proactively maintain and service HYG equipment on customer sites, diagnosing faults, sourcing parts, and ensuring safe, reliable operation.

You will communicate with customers and controllers to agree scope, timelines, and costs, while following Briggs procedures and safety standards. The role includes overtime, pension, and progression opportunities.

Qualifications

• Relevant technical qualification or recognised engineering apprenticeship.
• Previous experience in field service, maintenance or engineering.
• Strong understanding of hydraulic, mechanical and electrical systems.
• Excellent problem-solving and customer-focused approach.

Responsibilities

• Attend customer sites to assess issues and determine scope of work.
• Maintain clear communication with customer and service controller from start to finish.
• Diagnose faults and identify root causes; source parts cost-effectively.
• Carry out maintenance and repairs per engineering standards and tolerances.
• Conduct inspections and quality checks before returning equipment.
• Identify additional repairs or maintenance opportunities to maximise revenue.
• Submit all job-related documentation accurately and promptly.

Skills

Technical qualification

Field service experience

Hydraulic systems

Mechanical systems

Electrical systems

Problem-solving

Customer-focused

Education

Engineering apprenticeship

Job description

Briggs Equipment in Telford is seeking a Field Service Engineer to proactively maintain and service HYG equipment on customer sites, diagnosing faults, sourcing parts, and ensuring safe, reliable operation.

You will communicate with customers and controllers to agree scope, timelines, and costs, while following Briggs procedures and safety standards. The role includes overtime, pension, and progression opportunities.