Field Service Engineer – Torque Tools & Assembly (UK-wide)

Osprey Engineering Solutions Ltd; Congleton; On-site; GBP 32,000 - 46,000; Full time

Job summary

Osprey Engineering Solutions Ltd is seeking a strong mechanical service technician to support major manufacturers across the UK, based near the Cheshire customer centre. You will service, repair, calibrate and install assembly tooling, including pneumatic and DC electric tools, along with the software and controllers that support them.

This role demands on-site technical expertise, with training provided on the company’s tools and systems.

Qualifications

• Strong mechanical background with hands-on equipment maintenance experience.
• Experience in a production/OEM/high-volume assembly environment (e.g., automotive, aerospace).
• Logical fault-finding mindset with focus on quick restoration of production.
• Excellent customer service and communication with engineers and operators.
• Confidence with computers and technical software; willingness to learn new systems.
• Ability to work independently and manage own workload.
• Full UK driving licence and willingness to travel across the UK, including overnight stays.

Responsibilities

• Provide hands-on technical support on customer production and assembly lines across the UK.
• Service, repair and maintain assembly tooling including pneumatic and DC electric tools and nutrunners; ensure safety compliance.
• Carry out preventative maintenance, torque calibration and performance checks to minimise downtime.
• Install, commission and set up tooling, controllers and process control software.
• Respond to breakdowns and urgent requests; collaborate with production and maintenance teams to restore lines.
• Support bespoke assembly projects, line changes and customer rework requests.
• Deliver product training and technical guidance to operators, engineers and maintenance teams.
• Build long-term relationships with customers as a trusted on-site contact.
• Collaborate with Area Sales Managers to resolve application challenges and identify opportunities.

Skills

Mechanical background

Production/OEM environment

Fault-finding

Customer service

Computer/software literacy

Independent workload management

Full UK driving licence & travel

Education

ONC/HNC or equivalent mechanical qualification

Tools

Controller software

Process control software

Job description

Osprey Engineering Solutions Ltd is seeking a strong mechanical service technician to support major manufacturers across the UK, based near the Cheshire customer centre. You will service, repair, calibrate and install assembly tooling, including pneumatic and DC electric tools, along with the software and controllers that support them.

This role demands on-site technical expertise, with training provided on the company’s tools and systems.