Field Service Engineer/Technician

Exc@v8 Group; Kendal; On-site; GBP 45,000 - 70,000; Full time

Benefits offered by this job

Company car

Pension contributions

Holiday allowance

Service vehicle with equipment

Job summary

Exc@v8 Group is seeking a skilled Field Service Engineer/Mobile Service Technician to support cutting edge equipment nationwide in the United Kingdom. You will travel to sites, diagnose complex issues, and perform service, repair, and installation tasks.

The role requires hands-on problem solving, strong communication, and the ability to work both independently and within a team. A valid UK driving license and willingness to travel are essential.

Qualifications

• 3+ years of experience with modern agricultural, forestry, or construction plant equipment.
• Good understanding of hydraulics with electronic control systems.
• Excellent diagnostics skills using manual and computer tools.

Responsibilities

• Provide onsite and offsite technical support to clients across the UK.
• Service and repair plant equipment and machinery.
• Fault diagnostics of control and operating systems.
• Fabrication and welding as required.
• Complete service reports and other documentation accurately.
• Collaborate with customers and staff for solutions.

Skills

Field service experience

Hydraulics & electronics

Diagnostics skills

CAN-Bus knowledge

Communication skills

Full UK driving licence

Willingness to travel

Job description

Job Description:

Skilled Field Service Engineer/Mobile Service Technician required to support cutting edge equipment nationwide.

We are Plant, Forest and Cableway Engineers working nationwide from the stunning English Lake District and are sole UK dealers and importers for a wide range of advanced specialist construction, rail and forestry equipment.

Our products focus on steep terrain, difficult access and underground work and we supply equipment to some of the largest and most unique projects in Europe.

The successful candidate will be able to fit readily into a small, diverse and skilled team; be able to work independently, with the team for support and in group environments.

• A minimum of 3 years experience working with modern agricultural, forestry or construction plant equipment and machinery.
• A solid understanding of modern hydraulics with electronic control systems.
• Excellent diagnostics skills, both manual and by computer and will have at least a basic understanding of CAN-Bus systems in machinery
• Computer literate, organised and able to track parts and data through job cards and documents in both digital and paper format
• Well presented, polite and able to communicate clearly with colleagues, customers and factory based technical staff

Duties and Responsibilities;

• Providing both onsite & offsite technical support to clients through:
• Service and repair of all types of new and used plant and equipment
• Fault diagnostics of all types of control and operating systems
• Manufacture of components and repair welding/fabrication where required
• Completion of all required service reports, job cards, PDI forms, inspection reports, labour allocation sheets and other associated documentation to a high degree of accuracy
• Provision of technical support working directly with customers and other staff where required

Key Skills Required;

• Good general technical aptitude with willingness to take a hands-on practical approach.
• Good customer service skills.
• Fluent English language. (additional languages would be a key advantage)
• Ability to communicate effectively at all levels, with excellent written & verbal skills.
• Skills and knowledge in electronics, software and programming applications.
• Full UK driving licence; Category B+E would be a distinct advantage
• Willingness to travel at short notice and to work unsociable hours as required (seasonal effect, weekend and evening standby as necessary)

Key competencies and behaviours;

• Self-motivated and energetic.
• High professional and personal standards with a keen eye for attention to detail.
• React to problems in positive and proactive way with quick thinking and problem-solving skills without compromising the Brand, Product or Company image.
• High level of integrity required.

Benefits

• Opportunities for further training and career development.
• Above average rates of pay.
• Pension contributions
• Above average holiday allowance
• Well equipped service vehicle, fuel card, laptop, tablet and mobile phone.
• Permanent contract after a successful probationary period.

Job Types: Full-time, Permanent

Salary: £45,000.00-£70,000.00 per year

Work remotely: No

Work Location: On the road

Benefits:

• Company car
• Discounted or free food
• Free or subsidised travel
• On-site parking