Field Service Engineer - Systems

Chubb Fire & Security; Greater London; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

25 days holiday

Cycle to Work Scheme

Pension Scheme

Life Assurance (4 x Basic Salary)

Health & Wellbeing Resources

On-call 1 in 5

Digital GP

Employee Referral Scheme (£1000)

Scholarship Scheme

Discount Platform

Bravo Awards

Job summary

Chubb Fire & Security is seeking an experienced Field Service Engineer for London (inside M25) to travel across defined areas and service integrated security systems including CCTV, intruder alarms and access control. The role requires a full UK driving license and strong customer-facing skills.

The ideal candidate will have field service experience, good IT literacy, and a background in electrical/electronic systems. On-call rota, training, and comprehensive benefits are provided.

Qualifications

• Field service experience required.
• Good IT skills and computer literacy.
• Experience with CCTV/Intruder/Access control beneficial.
• Customer service experience expected.

Responsibilities

• Travel across defined areas, reporting to regional supervisor/manager.
• Provide on-site fault finding and servicing of security systems.
• Maintain high standards of customer service during visits.
• Ensure compliance with safety and regulatory requirements.

Skills

Field service

Customer service

IT literacy

Communication

Teamwork

Standby readiness

Education

Electrical/electronic qualification

IPAF certificate

CSCS / Safety Passport

Full UK driving license

Tools

CCTV systems

Intruder alarms

Access control

Perimeter networks

Job description

We're looking to add an experienced Security Service Engineer to our team here at Chubb F&S, in London (inside M25).

Chubb Systems is firmly established as a market leader in the provision of sophisticated systems for the global market, providing totally Integrated Systems. We specialise in the design, development, supply, installation, and commissioning, through to full life support of complex integrated systems, which meet the most stringent demands. The company are the industry leaders and are proud of our impressive track record.

SALARY: Upto £42000 (DoE) with an OTE upto £55K

• 25 days holiday, plus bank holidays
• Digital GP
• Oncall - 1 in 5
• Cycle to Work Scheme
• Employee Referral Scheme (£1000)
• Company Pension Scheme
• Life Assurance (4 x Basic Salary)
• Employee Scholarship Scheme
• A Central Benefits Platform offering a wide variety discounts
• Health & Wellbeing Resources
• Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

Field Service Engineering Role

The Service Engineer is field based and part of a team. They are required to travel throughout defined geographical areas, reporting directly to a regional Supervisor, and Regional Manager.

Training

As we serve a distinct distinctive market with specific requirements, training will be provided through various means for the right candidate. This includes external and Internal formal courses, and mentoring. Though experience in any of the above disciplines is desirable and beneficial, with the ability to demonstrate good fundamental technical knowledge via formal qualifications, technical assessment or evidenced experience, is required.

Candidate Requirements

• Good basic education and ideally a relevant qualification in the electrical/ Electronic industry.
• Alternatively able to demonstrate in depth knowledge through assessment.
• Field Service Experience.
• Good standard of IT skills. (Computer Literate).
• Good level of Customer Service experience.
• IPAF, ECS, CSCS, Safety Passport holder, or similar would be beneficial.
• Full UK driving license
• Able to demonstrate good technical knowledge in at least two of the following disciplines: CCTV, Intruder, Access Control & Perimeter systems, Networking.

Personal Qualities And Behaviors

• Positive, self- motivated, proactive individual.
• Ability to work on own initiative & as part of a team.
• The ability to operate effectively under pressure in rapidly changing Environments.
• Good communication skills
• Well organized, reliable and disciplined.
• Be flexible, available for standby rota as & when required.

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies. We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

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