Field Service Engineer - Systems

Chubb Fire & Security; England; On-site; GBP 42,000 - 55,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays

Digital GP

Oncall - 1 in 5

Cycle to Work Scheme

Employee Referral Scheme (£1000)

Company Pension Scheme

Life Assurance (4 x Basic Salary)

Employee Scholarship Scheme

Central Benefits Platform offering discounts

Health & Wellbeing Resources

Bravo Awards for outstanding contributions

Job summary

Chubb Fire & Security is seeking an experienced Security Service Engineer based in London. Responsibilities include servicing multi-disciplined systems like CCTV and Intruder Detection while travelling throughout defined areas. Candidates should possess a relevant education or demonstrate technical knowledge, alongside strong IT and customer service skills. The role offers a competitive salary of up to £42,000 with potential OTE of £55,000, and various benefits including 25 days holiday, company pension, and training opportunities.

Qualifications

• Good basic education and ideally a relevant qualification in the electrical/electronic industry.
• Field Service Experience is required.
• Demonstrable technical knowledge in at least two disciplines: CCTV, Intruder, Access Control & Perimeter systems, Networking.

Responsibilities

• Travel throughout defined geographical areas to service mult-disciplined systems.
• Maintain and service integrated systems including CCTV and Intruder Detection.
• Report directly to a regional Supervisor and Regional Manager.

Skills

Customer Service experience

Good IT skills

Technical knowledge in CCTV

Technical knowledge in Intruder Detection

Technical knowledge in Access Control

Technical knowledge in Networking

Education

Relevant qualification in the electrical/electronic industry

Tools

IPAF

ECS

CSCS

Safety Passport

Job description

We're looking to add an experienced Security Service Engineer to our team here at Chubb F&S, in London (inside M25).

Chubb Systems is firmly established as a market leader in the provision of sophisticated systems for the global market, providing fully integrated systems. We specialise in the design, development, supply, installation, commissioning, and full life support of complex integrated systems that meet stringent demands. The company is the industry leader and proud of its impressive track record.

Salary and Benefits

Salary: up to £42,000 (DOE) with an OTE up to £55,000.

• 25 days holiday, plus bank holidays
• Digital GP
• Oncall - 1 in 5
• Cycle to Work Scheme
• Employee Referral Scheme (£1000)
• Company Pension Scheme
• Life Assurance (4 x Basic Salary)
• Employee Scholarship Scheme
• A Central Benefits Platform offering a wide variety discounts
• Health & Wellbeing Resources
• Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

Field Service Engineering Role

The Service Engineer is field based and part of a team. They are required to travel throughout defined geographical areas, reporting directly to a regional Supervisor, and Regional Manager.

Candidates will be diverse and with training able to maintain and service multi-disciplined systems which may consist of one or multiple integrated systems consisting of: Sophisticated CCTV, Access Control, Perimeter Detection, Intruder Detection, Integrated Management Systems, Intercoms, PC's and other computer platforms. Some of which are unique and bespoke products.

Training

As we serve a distinct distinctive market with specific requirements, training will be provided through various means for the right candidate. This includes external and internal formal courses, and mentoring. Though experience in any of the above disciplines is desirable and beneficial, with the ability to demonstrate good fundamental technical knowledge via formal qualifications, technical assessment or evidenced experience, is required.

Candidate Requirements

• Good basic education and ideally a relevant qualification in the electrical/electronic industry.
• Alternatively able to demonstrate in depth knowledge through assessment.
• Field Service Experience.
• Good standard of IT skills (Computer Literate).
• Good level of Customer Service experience.
• IPAF, ECS, CSCS, Safety Passport holder, or similar would be beneficial.
• Full UK driving license.
• Able to demonstrate good technical knowledge in at least two of the following disciplines: CCTV, Intruder, Access Control & Perimeter systems, Networking.

Personal Qualities And Behaviors

• Positive, self‑motivated, proactive individual.
• Ability to work on own initiative & as part of a team.
• The ability to operate effectively under pressure in rapidly changing environments.
• Good communication skills.
• Well organized, reliable and disciplined.
• Be flexible, available for standby rota as & when required.