Field Service Engineer - South West Midlands

Handicare Stairlifts UK; England; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Company vehicle (private use)

Pension

Life assurance (3x)

Healthcare benefits

Gym membership

Discounts

Employee Assistance Programme

Training & development

Career progression

Job summary

Handicare Stairlifts UK is recruiting a Field Service Engineer to install, service and repair stairlifts in customers' homes across the South West Midlands (OX/GL/HR/WR). You will travel within your region, work independently and manage your own schedule.

No traditional engineering background required; training provided. Strong practical, hands-on mindset, good communication, and a full, clean UK driving licence are essential.

Qualifications

• Experience in a hands-on, practical role with tool use.
• Full, clean UK driving licence.
• Ability to manage own time effectively and work independently.
• Willingness to join on-call rota.
• Customer-focused approach with good communication.

Responsibilities

• Install, service and repair stairlifts in customers' homes.
• Plan and manage your workload and schedule.
• Deliver a professional customer experience on every call.
• Travel within the South West Midlands region to customer sites.

Skills

Hands-on experience

Tools use

Time management

Customer focus

Independent worker

Communication skills

Driving licence

Tools

Electrical work

Joinery

Mechanical tasks

Installation work

Job description

Location: South West Midlands - Covering OX, GL, HR, WR Postcodes

We're recruiting a Field Service Engineer to join our team, covering the South West Midlands in the OX/GL/HR/WR areas.

You don't need to come from a traditional engineering background to succeed here. This role is ideal if you've worked in a hands-on, practical environment and are comfortable using tools, fault-finding and working independently. Experience involving electrical work, joinery, mechanical tasks or installation-based roles is beneficial and full training is provided.

You'll spend your day installing, servicing and repairing our stairlifts in customers' homes. Just as important as technical ability is your drive to do a great job, manage your own workload and deliver a positive, professional customer experience.

This is a role for someone who enjoys owning their day, planning their time effectively and pushing themselves to succeed. A full, clean driving licence is required as you'll be travelling within your region, and you'll take part in a 1-in-4 on-call rota, with additional payments for call-outs.

Schedule

• Monday to Thursday: 8:00am - 4:30pm


• Friday: 8:00am - 3:30pm


• Weekend availability


• 1 in 4 on-call rota for evenings and weekends (paid if called out)

Requirements

To be successful in this role, you'll need:

• Experience in a hands-on, practical role, comfortable using tools and working in customers' environments


• Exposure to electrical work, joinery, mechanical tasks or installation-based work (advantageous but not essential - full training provided)


• A strong work ethic and drive to succeed, with the motivation to maximise performance and earnings


• The ability to manage your own time effectively, plan your day and work independently


• A customer-focused approach, with good communication skills and a professional manner


• Confidence working alone while also being part of a wider team


• A flexible attitude, including willingness to work overtime and take part in an on-call rota


• Full, clean UK driving licence


• Good local or regional geographic awareness

What's in it for you

This role offers strong earning potential for people willing to put the effort in.

With overtime and performance, a very realistic OTE of £45,000 is achievable, and top performers regularly earn £50,000+. You decide how far you want to push your earnings.

Your package includes:

• Consistent overtime opportunities to significantly increase earnings


• Company vehicle with private use


• Company contributory pension and 3x life assurance


• Flexible benefits platform, including healthcare, gym membership and high-street discounts


• Employee Assistance Programme for you and your family


• Fully funded training and continuous development


• Career progression opportunities across Handicare and the wider Savaria Group

About us:

At Handicare by Savaria UK, our purpose is simple but powerful: to make everyday life easier. We design, manufacture and install stairlifts and mobility solutions that help people live independently and safely in their own homes.

We're proud to be part of the Savaria Group, a global leader in accessibility solutions operating across North America, Europe and beyond. Being part of a worldwide organisation brings long-term stability, continued investment and real opportunities to grow your career - whether that's developing technically, stepping into specialist roles or progressing into leadership.

We're a supportive, people-focused business that values initiative, teamwork and doing the right thing for our customers.