Field Service Engineer (Salisbury Area)

Crowcon Detection Instruments Ltd; Abingdon; On-site; GBP 30,000 - 42,000; Full time

Job summary

Crowcon Detection Instruments Ltd. is seeking a Field Service Technician to service, calibrate and repair electronic gas detection equipment at customer sites.

You will ensure on-site equipment works reliably, document service reports, and support the service team with efficient scheduling and first-time fixes where possible. You will travel across Salisbury/Andover/Warminster regions and surrounding areas, covering two-person jobs and maintaining PPE and equipment in good condition.

Qualifications

• Experience servicing electronic gas detection equipment.
• Ability to work at customer sites and follow safety procedures.
• Strong communication and incident reporting skills.

Responsibilities

• Service, calibrate and repair gas detection equipment to relevant standards.
• Ensure serviced products are tested and left fully operational at the site.
• Support team on multi-engineer jobs and provide user training when required.
• Maintain van stock and calibration gas stocks for region.

Skills

Customer service

On-site maintenance

Troubleshooting electronics

Documentation & reporting

Job description

Help grow a safer, cleaner, healthier future for everyone, every day.As a member of the Field Service Team, you will be responsible for providing exceptional support and customer service to all customers as well as attending customers sites to perform proactive maintenance, repairs and commissioning of our products. Your main duties will include:• Servicing, calibrating and repairing electronic gas detection equipment to the relevant standards.• Ensure all serviced products are tested and left fully operational and – demonstrated to the site responsible person (recorded as such on-service paperwork).• Support other team members on jobs that require multiple engineers.• Provide customer ‘user training’ when required – once experienced.• Work closely with the Service Admin team making sure jobs are scheduled efficiently and meeting customers’ requirements.• Ensure service reports are completed accurately and submit them for processing on time.• Complete RAM’s and POWRA’s when required (training given).• Responsible for van stock holding and calibration gas holding, ensuring that it is appropriate for the customer base in your region, and that ‘life critical’ components are cycled regularly to ensure we can offer a first-time fix where possible.• Ensure all personal PPE is maintained within inspection expiry dates, all service clothing is clean and respectable at the start of the day, and all service equipment is ‘up to date’ and operational.• Cover a geographical area based from theSalisbury / Andover / Warminster and other areas to cover 2-man jobs.#Crowcon, #LI-BI1Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!