Field Service Engineer - Northern Ireland

Oxford Instruments; Belfast City District; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Fantastic team and supportive culture

LinkedIn Learning and development prog

Home office

Job summary

Oxford Instruments is seeking a Field Service Engineer to support customers in Northern Ireland, primarily in the Derry/Londonderry area. The role is field-based with travel within the wider EMEA region.

You will commission equipment, provide maintenance training, respond to breakdowns, and collaborate with technical teams to ensure system uptime and customer satisfaction. Experience in semiconductor or high-tech electronics preferred; a full driving licence is required.

Qualifications

• Formal Electrical/Electronic qualification (HNC and above).
• Experience of Semiconductor or closely related high-tech electronic industry.
• Ability to interpret Electrical and Mechanical drawings.
• PLC experience advantageous.
• Full driving licence.
• Able to work on own initiative.
• Clear & concise communicator.

Responsibilities

• Carry out the commissioning of equipment including any operational and maintenance training requirements.
• Respond to emergency breakdowns for any warranty and service contract work.
• Report to the EMEA Team Leader on all relevant issues and for PDR objectives.
• Provide a visit report for each customer visit detailing work completed and time spent on site, and ensure chargeable work is invoiced promptly.
• Liaise with technical support and systems engineering on potential or actual system problems.
• Maintain an accurate record of the status of systems, warranty timing, parts supplied and service contracts.
• Keep up to date all relevant enquiries and project files on significant information.
• Provide detailed and accurate record of expenses incurred on behalf of the Company.

Skills

Clear & concise communicator

Electrical & Mechanical drawings

PLC experience (advantageous)

Education

Electrical/Electronic qualification (HNC+)

Job description

Select how often (in days) to receive an alert:

Field Service Engineer - Northern Ireland

Location: Belfast, GB

Job Function: Technical

Business Unit: Plasma Technology

At Oxford Instruments, we enable the world’s leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level. With a sixty-year history, and fourteen Queen’s Awards for Enterprise, our world-class products and technologies are helping our customers to address the greatest challenges of the 21st century.

Plasma Technology, as a part ofOxford Instruments Group, offers flexible, configurable process tools and leading-edge processes for the precise, controllable and repeatable engineering of micro- and nanostructures. Our systems provide process solutions for the etching of nanometre sized features, nanolayer deposition and the controlled growth of nanostructures. These solutions are based on core technologies in plasma-enhanced deposition and etch, ion-beam deposition and etch, atomic layer deposition, deep silicon etch and physical vapour deposition.

To support the ongoing growth of our business we are hiring aField Service Engineerin Northern Ireland. The role is field based but will primarily support customers in the Derry/Londonderry area.

Role Purpose

To ensure that Plasma Technology equipment is fully functional and available for customer use. This role can involve regular travel within the wider EMEA Region.

YourKey Responsibilities would be:

• Carry out the commissioning of equipment including any operational and maintenance training requirements
• Respond to emergency breakdowns for any warranty and service contract work.
• Report regular to the EMEA Team Leader on all relevant issues and for PDR objectives.
• Provide a visit report for each customer visit, detailing work completed, outstanding issues, time spent on site, travelling etc, and help to ensure that all chargeable work is invoiced to the customer promptly.
• Liaise with technical support and systems engineering on any potential or actual system problems.
• Help to maintain an accurate record of the status of systems, timing of warranty, parts supplied and service contracts.
• Keep up to date all relevant enquiries and project files on any significant information.
• Provide detailed and accurate record of expense incurred on behalf of the Company.

Prerequisites:

• Formal Electrical/Electronic qualification (HNC and above).
• Experience of Semi-Conductor or closely related high-Tech electronic industry.
• Ability to interpret Electrical and Mechanical drawings.
• PLC experience advantageous.
• Full driving licence.
• Able to work on own initiative
• Clear & concise communicator

We offer:

• Fantastic team and supportive culture
• LinkedIn Learning and development programmes
• Home office

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.