Field Service Engineer North East

Agfaradiologysolutions; Middlesbrough; On-site; GBP 30,000 - 40,000; Full time

Job summary

Agfa Radiology Solutions is seeking an X-Ray Field Service Engineer based in Middlesbrough. The role involves delivering technical support, maintenance, and installation of imaging products in various healthcare settings. Ideal candidates should possess engineering qualifications and experience in medical environments, ensuring optimal product performance and customer satisfaction.

Benefits

Competitive salary and benefits

Career development and growth

Supportive management structure

Friendly work environment

Qualifications

• Experience in a medical environment.
• Valid driving license (Category B).
• Experience in a similar role.

Responsibilities

• Deliver technical support and maintenance for imaging equipment.
• Manage own schedule for installations and repairs.
• Produce detailed reports for customer updates.

Skills

Problem-solving

Customer care

Self-motivation

Education

HNC or ONC in electromechanics, electronics, or computer science

Job description

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HR Specialist | Master's in Business Psychology

As an X-Ray Field Service Engineer, you deliver technical support, maintenance, and repair services for Agfa Radiology imaging products. You will be based from home and you will be responsible for the installation, commissioning, maintenance and servicing of imaging equipment and associated ICT/electrical equipment. You travel to our customer sites, such as hospitals, clinics, and laboratories, to ensure the proper functioning and optimal performance of our products. You act as a liaison between Agfa Radiology Solutions and our customers, ensuring customer satisfaction and timely resolution of technical issues.

Tasks:

• Problem-solving in a responsible and methodical manner whilst carrying out effective customer care skills to ensure customer satisfaction.
• Produce accurate and sufficiently detailed reports to ensure that the customer is kept informed about the work and to satisfy H&S compliance record keeping.
• Observe and adhere to company health & safety guidelines and contribute to a healthy and safe working environment.
• The ability to manage your own schedule when required for field-based installations, corrective actions, upgrades, and preventative maintenance.
• Returning of equipment and parts in a compliant timely manner to ISO and WEEE procedures

Profile:

• You have an HNC or ONCdegree in electromechanics, electronics, computer science or equal, or you have at least a few years’ experience in a similar role.
• You have excellent problem-solving skills.
• You have experience in working in a medical environment.
• You have a valid driving licence cat B.
• Willignes to travel tocustomers on a daily basis.
• You are a team player.
• You have a strong self-motivation.

Job description:

As an X-Ray Field Service Engineer, you deliver technical support, maintenance, and repair services for Agfa Radiology imaging products. You will be based from home and you will be responsible for the installation, commissioning, maintenance and servicing of imaging equipment and associated ICT/electrical equipment. You travel to our customer sites, such as hospitals, clinics, and laboratories, to ensure the proper functioning and optimal performance of our products. You act as a liaison between Agfa Radiology Solutions and our customers, ensuring customer satisfaction and timely resolution of technical issues.

Tasks:

• Problem-solving in a responsible and methodical manner whilst carrying out effective customer care skills to ensure customer satisfaction.
• Produce accurate and sufficiently detailed reports to ensure that the customer is kept informed about the work and to satisfy H&S compliance record keeping.
• Observe and adhere to company health & safety guidelines and contribute to a healthy and safe working environment.
• The ability to manage your own schedule when required for field-based installations, corrective actions, upgrades, and preventative maintenance.
• Returning of equipment and parts in a compliant timely manner to ISO and WEEE procedures

Profile description:

Profile:

• You have an HNC or ONCdegree in electromechanics, electronics, computer science or equal, or you have at least a few years’ experience in a similar role.
• You have excellent problem-solving skills.
• You have experience in working in a medical environment.
• You have a valid driving licence cat B.
• Willignes to travel tocustomers on a daily basis.
• You are a team player.
• You have a strong self-motivation.

We offer:

What we offer now and in the future

• A dynamic global organisation with a history of innovation and strong product portfolio.
• A challenging environment combined with a supportive management structure.
• Career development and growth.
• A competitive salary and benefit package.
• A friendly work environment surrounded by dedicated and professional colleagues.

Interested?

Have you gotten excited by this brief description? Then you're in the right place. We understand that a job is more than just a few bullet points. That is why we would like to talk to you personally to give you more insight into your tasks, responsibilities, and growth opportunities within our company. So don't hesitate and respond immediately!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Hospitals and Health Care and Medical Equipment Manufacturing

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