Field Service Engineer - Mobility Equipment

Henley Chase

Glasgow

On-site

GBP 29,000 - 38,000

Full time

9 days ago

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Benefits offered by this job

Company van

Tools provided

PPE provided

Training & development

20 days leave + bank holidays

Job summary

Henley Chase in Clydebank, Scotland, is seeking a Field Service Engineer to service, repair and install mobility and healthcare equipment across Scotland, primarily the Central Belt. The role is field-based, visiting customers at home to diagnose faults and ensure equipment is safe and fully operational.

You will handle lift servicing, repairs, and refurbishments, carry out installations, and complete records on a PDA.

Qualifications

Demonstrated fault-finding and problem-solving abilities.
Strong communication and customer service skills.
Self-motivated, organised and reliable with a full UK driving licence.

Responsibilities

Service, repair, install and assess mobility and healthcare equipment in domestic settings.
Attend callouts and diagnose faults, either independently or with training support.
Aim to achieve a high first-time fix rate.
Carry out lift servicing, repairs, installations and refurbishments.
Complete job records accurately using a PDA.
Monitor and maintain van stock levels.
Ensure all work complies with health and safety requirements.
Deliver excellent customer service during every visit.

Skills

Fault-finding

Problem-solving

Communication skills

Customer service

Android/IT familiarity

Organised

Self-motivated

Overtime flexibility

UK driving licence

Job description

Field Service Engineer - Mobility Equipment

Location: Clydebank, Scotland

Salary: £29,000-£38,000 per annum, depending on experience

Job Type: Full-Time, Permanent

The Role

We are seeking a Field Service Engineer to service, repair and install mobility and healthcare equipment across Scotland, primarily within the Central Belt.

The equipment includes stairlifts, ceiling track hoists, ramps and orthopaedic beds. This is a field-based, back-to-base role, involving visits to customers in their homes to diagnose faults, carry out repairs and ensure equipment is safe and fully operational.

Applications are welcome from experienced engineers and candidates looking to enter the industry. Full manufacturer and in-house training will be provided to those without previous experience, while experienced candidates can expect salaries towards the higher end of the range.

Key Responsibilities

Service, repair, install and assess mobility and healthcare equipment in domestic settings.
Attend callouts and diagnose faults, working independently or with support during training.
Aim to achieve a high first-time fix rate.
Carry out lift servicing, repairs, installations and refurbishments.
Complete job records accurately using a PDA.
Monitor and maintain van stock levels.
Ensure all work complies with health and safety requirements.
Deliver excellent customer service during every visit.

Essential Requirements

Full UK driving licence.
Practical, hands‑on ability and confidence using tools.
Strong fault‑finding and problem‑solving skills.
Excellent communication and customer service skills.
Confidence using Android devices and basic IT systems.
Self-motivated, organised and reliable approach.
Flexibility to work overtime and occasional out-of-hours callouts.
Right to work in the UK.

Desirable Experience

Previous experience as a Field Service Engineer, Service Engineer, Maintenance Engineer or Installation Technician.
Background in mechanical, electrical or mobility equipment maintenance.
Experience working independently in a customer-facing role.

Experienced engineers, career changers and ex‑military candidates are all encouraged to apply.

Working Hours

Monday to Friday, 8:30am-5:30pm, with overtime available as required. Flexibility is needed to meet operational demands, including occasional emergency callouts.

Benefits