Field Service Engineer / Maintenance Technician

AWD online; Clydebank; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Company van

Tools provided

Uniform

PPE and test equipment

Manufacturer training

In-house development

20 days annual leave + bank holidays

Overtime opportunities

Job summary

AWD online is seeking a Field Service Engineer / Maintenance Technician to service, repair and install mobility equipment across Scotland, focusing on the Central Belt. You will operate from a company van and receive comprehensive manufacturer and in-house training to build your skills and confidence.

Based in the Central Belt, the role offers real hands-on development with a clear career path, extended training, and a benefits package including a company van, tools, uniform, PPE and test

Qualifications

• Previous experience in an accounting role with accounts, finance or bookkeeping responsibilities
• Good numerical competence and strong attention to detail
• Confident Microsoft Excel skills
• Excellent written and verbal communication skills
• Able to work effectively as part of a team

Responsibilities

• Service, repair, install and assess mobility and healthcare equipment in customers’ homes across Scotland, with a strong focus on the Central Belt
• Attend callouts, diagnose faults and rectify issues independently or with support during training, working towards a high first-time fix rate
• Carry out lift servicing, repairs, installations and refurbishments
• Complete job records accurately using a PDA
• Monitor and maintain van stock levels
• Maintain high health and safety standards at all times

Skills

Strong fault finding

Customer service

Full UK driving licence

Excel skills

Numerical ability

Team player

Effective communication

Education

Accounting background (accounts/finance/ bookkeeping)

Tools

PDA

Android devices

Job description

Field Service Engineer / Maintenance Technician

A hands-on opportunity to service, repair and install mobility equipment across Scotland, focused on the Central Belt.

All Levels of Experience Considered

Applications from both experienced engineers and motivated newcomers are welcome. Candidates with a background in field service, maintenance or installation will be offered a salary at the higher end of the range.

Practical problem-solvers with a full UK driving licence, who are new to the industry, will receive full manufacturer and in-house training to build their skills and confidence.

If you’ve also worked in the following roles, we’d also like to hear from you: Service Engineer, Field Service Technician, Service Technician, Installation Technician, Repair Technician, Engineering Technician, Maintenance Engineer, Installation Engineer, Field Engineer

Benefits include a company van, tools, uniform, PPE and test equipment, plus manufacturer training and in-house development.

SALARY:

£29,000 to £35,000 per annum (depending on experience) + Benefits

LOCATION: Field-Based

- working across the Central Belt of Scotland

JOB TYPE:

Full-Time, Permanent

WORKING HOURS:

Monday to Friday, 08:30am – 5:30pm, with overtime available as required. Flexibility is needed to meet business demands, including occasional emergency callouts.

JOB OVERVIEW

This is a strong opportunity for a practical problem-solver to build a field-based technical career with full training. The Field Service Engineer / Maintenance Technician supports customers in homes across Scotland, focused on the Central Belt.

Working from a company van, the Field Service Engineer / Maintenance Technician diagnoses faults, services, repairs and installs stairlifts, hoists, ramps and orthopaedic beds, aiming for a first-visit solution.

The Field Service Engineer / Maintenance Technician works independently after training, keeps accurate PDA records and van stock, and provides professional customer service.

DUTIES

• Equipment Service, Repair and Installation: Service, repair, install and assess mobility and healthcare equipment in customers’ homes across Scotland, with a strong focus on the Central Belt
• Fault Finding and Callout Response: Attend callouts, diagnose faults and rectify issues independently or with support during training, working towards a high first-time fix rate
• Lift Servicing and Refurbishment: Carry out lift servicing, repairs, installations and refurbishments
• Job Records and PDA Updates: Complete job records accurately using a PDA
• Van Stock Control: Monitor and maintain van stock levels
• Health and Safety: Maintain high health and safety standards at all times

CANDIDATE REQUIREMENTS

• Previous experience in an accounting role with accounts, finance or bookkeeping responsibilities
• Good numerical competence and strong attention to detail
• Confident Microsoft Excel skills
• Excellent written and verbal communication skills
• Able to work effectively as part of a team

ESSENTIAL

• Full UK driving licence
• Practical, hands, confidence using tools
• Strong fault-finding and problem-solving skills
• Excellent customer service and communication skills
• Confidence using Android devices and basic IT
• Self-motivated, organised and reliable
• Flexibility to work overtime and out-of-hours callouts
• Right to work in the UK

DESIRABLE

• Previous experience as a field engineer, service engineer, maintenance engineer or installation technician
• Background in mechanical, electrical or mobility equipment maintenance

BENEFITS

• Company van, tools, uniform, PPE and test equipment provided
• Comprehensive manufacturer training and in‑house development
• 20 days’ annual leave plus bank holidays
• Overtime opportunities

JOB REF: AWDO-P15267