Field Service Engineer, Medical Diagnostic Systems

TRS Consulting; Winchester; On-site; GBP 52,000 - 70,000; Full time

Benefits offered by this job

Pension

Income protection

Life insurance

Private Healthcare

25 days holiday + bank holidays

Full product training

Job summary

TRS Consulting is seeking a Field Service Engineer to service medical diagnostic systems across NHS labs and private laboratories in the United Kingdom. The role involves field visits, troubleshooting complex equipment, and ensuring high availability of critical diagnostics.

The successful candidate will have electronics qualifications and experience with high‑value capital equipment. A comprehensive training program is provided, with additional benefits including pension, private healthcare,

Qualifications

• Experience as field service or technical support engineer on high-value capital equipment.
• Experience with diagnostic systems and medical devices within clinical settings.
• Full product training will be provided; background in field service is welcome.

Responsibilities

• Service and perform breakdown repairs on medical and laboratory diagnostic systems.
• Visit customer sites and provide troubleshooting and solutions.
• Liaise with NHS and private laboratories and their managers/technicians.

Skills

Field service

Electronics

Diagnostics

Customer support

Education

Qualification in electronics

Job description

Field Service Engineer, Medical DiagnosticSystems

Basic Salary £52,000; Car Allowance £7,200; Bonus £6,000; Pension; Income protection; Life insurance; Private Healthcare; 25 days holiday plus bank holidays; Full product training.

This role will involve working five days out of seven and will include some weekend work.

Responsibilities

• Service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments.
• Visiting customer sites and providing valuable solutions for troubleshooting.
• Liaising with external customer contacts including laboratory managers and technicians from the NHS and private independent scientific organisations and laboratories.

Qualifications

• Competent background as a field service engineer or technical support engineer with extensive experience working on high‑value capital equipment and a qualification in electronics.
• Experience working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre‑press, printing or high‑value electronic/electro‑mechanical capital equipment.
• Full product training will be provided, so applications are considered from candidates with a background in field service and customer support.