Field Service Engineer, Medical Diagnostic Systems

TRS Consulting; Stirling; On-site; GBP 47,000 - 57,000; Full time

Benefits offered by this job

Pension

Income protection

Life Insurance

Private Healthcare

25 Days Holiday Plus Bank Holidays

Full Product Training

Car allowance

Bonus

Job summary

TRS Consulting is seeking a Field Service Engineer for Medical Diagnostic Systems in the UK. The role covers service and breakdown repair on high-value diagnostic equipment, with site visits to NHS and private laboratories, ensuring prompt troubleshooting and customer satisfaction.

The ideal candidate has an electronics background and field service experience, with full product training provided. A diverse range of benefits accompanies this position, reflecting the company’s commitment to staff

Qualifications

• Competent background as a field service engineer with extensive experience on high value capital equipment.
• Experience with diagnostic systems or medical devices is advantageous.
• Full product training will be provided; candidates from related fields will be considered.

Responsibilities

• Service and breakdown repair on a wide range of diagnostic systems used in pathology and laboratory environments.
• Visit customer sites and provide troubleshooting solutions.
• Liaise with lab managers and technicians across NHS and private laboratories.

Skills

Electronics qualification

Field service background

Customer service

Education

Electronics qualification

Tools

Diagnostics systems

Job description

Field Service Engineer, Medical Diagnostic Systems

• Basic Salary £52,000
• Car Allowance £7,200
• Bonus £6,000
• Pension
• Income Protection
• Life Insurance
• Private Healthcare
• 25 Days Holiday Plus Bank Holidays
• Full Product Training

** This role will involve working five days out of seven and will include some weekend work**

The Role - Field Service Engineer, Medical Diagnostic Systems

Following expansion, they seek to recruit a technically motivated and customer focused Field Service Engineer responsible for:

• The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments
• Visiting customer sites and providing customers with valuable solutions for troubleshooting
• Liaising with a whole host of external customer contacts, including laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories

Your Background - Field Service Engineer, Medical Diagnostic Systems

To succeed in this exciting role, you must be able to demonstrate:

• A competent background as a field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics
• You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic / electro-mechanical capital equipment
• Full product training will be provided, so whatever your background in field service and customer support, your application will be considered

The Company - Field Service Engineer, Medical Diagnostic Systems

• My client is part of one of the largest medical and laboratory equipment suppliers in the world
• This instantly recognisable brand leader supplies a wide range of innovative diagnostic based laboratory systems to the healthcare sector and offers 'best in class' solutions across their range of products and systems
• Supported by a truly multi-national 'blue-chip' technology group, their commitment to investment in research and development is second to none in their industry, ensuring that they remain a market leader
• At the core of their business lie product innovation, excellent customer service and good people