Field Service Engineer, Medical Diagnostic Systems

TRS Consulting; Greater London; On-site; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Company car

10% bonus

Life insurance

Pension plan

Generous holiday allowance

Job summary

A leading medical systems provider in the UK seeks a Field Service Engineer to manage the service, installation, and calibration of laboratory diagnostic systems. The successful candidate will have a background in technical support within electronics and impeccable customer service skills. Responsibilities include supporting diagnostics products at customer sites and ensuring high customer satisfaction. This role offers competitive pay and benefits, including a company car and a bonus structure.

Qualifications

• Strong background in field service or technical support roles.
• Experience with high-value electronics capital equipment.
• Ability to provide impeccable customer service.

Responsibilities

• Service, install, and calibrate laboratory diagnostics systems.
• Support flow cytometry and diagnostic products at customer sites.

Skills

Customer service skills

Technical support experience

Electronics knowledge

Education

ONC/HNC in electronics or relevant discipline

Tools

Laboratory diagnostics systems

Job description

Field Service Engineer, Medical Diagnostic Systems

This range is provided by TRS Consulting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

• Overall Earnings £60,000+
• Basic Salary Up To £50,000
• Overtime
• On Call Allowance
• 10% Bonus
• Company Car
• Pension
• Life Insurance
• Holidays

The role will involve working one weekend in four (during this week you will receive two alternative days off work).

The Role

This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for:

• The service, installation, breakdown, repair and calibration of a wide range of sophisticated laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments.
• Supporting flow cytometry, cell separation and diagnostics products located at customer sites.

Your Background

To apply you should be able to demonstrate the following:

• A strong background working in a field service or technical support role, gained within an electronics or electro‑mechanical service or technical support background.
• Applications are welcomed from a wide variety of backgrounds including high value electronics capital equipment, microscopy, cameras, lasers, X‑ray security detection, ex‑forces (weapons guidance, radar, avionics or biomedical engineering), medical device, biomedical engineering, pathology laboratory diagnostics and laboratory device.
• Qualified to a minimum ONC/HNC level or above in electronics or another relevant technical discipline.
• Impeccable customer service skills and the ability to remain confident in customer‑facing environments.

The Company

• Instantly recognisable brand leader supplying a wide range of innovative diagnostic‑based laboratory and medical systems to the healthcare sector.
• Their commitment to investment in Research and Development is second to none in their industry, ensuring that they remain a market leader.
• At the core of their business lie product innovation, excellent customer service and good people.

This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and/or an employment business.