Field Service Engineer, Medical Diagnostic Systems

TRS Consulting; Birmingham; On-site; GBP 43,200 - 52,800; Full time

Benefits offered by this job

Car allowance

Healthcare

Pension

Bonus

Full product training

Job summary

TRS Consulting is seeking a technically motivated Field Service Engineer to service and repair medical and laboratory diagnostic systems used in pathology departments and NHS laboratories. You will visit customer sites, troubleshoot equipment, and liaise with laboratory staff to deliver reliable diagnostics.

The role requires electronics background and field service experience, with full product training provided.

Qualifications

• Demonstrated experience as a field service engineer or technical support engineer with extensive work on high‑value capital equipment and a qualification in electronics.
• Experience with diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre‑press, printing or high‑value electronic/electro‑mechanical capital equipment.
• Full product training will be provided; candidates from diverse background in field service and customer support will be considered.

Responsibilities

• Provide service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostic systems used within pathology departments, NHS laboratories and clinical chemistry environments.
• Visit customer sites and offer valuable troubleshooting solutions.
• Liaise with a wide range of external customer contacts, including laboratory managers and laboratory technicians from the NHS as well as private independent scientific organisations and laboratories.

Skills

Field service experience

Troubleshooting

Customer focus

Education

Electronics qualification

Tools

Diagnostic equipment experience

Job description

Basic Salary Up To £48,000
Car Allowance £8,500
Bonus £4,000
Healthcare
Pension
Full Product Training

Pathology Laboratory / Medical Diagnostics Analysers

The Role

Following expansion, we are seeking a technically motivated and customer focused Field Service Engineer to:

• Provide service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostic systems used within pathology departments, NHS laboratories and clinical chemistry environments.
• Visit customer sites and offer valuable troubleshooting solutions.
• Liaise with a wide range of external customer contacts, including laboratory managers and laboratory technicians from the NHS as well as private independent scientific organisations and laboratories.

Your Background

• Demonstrated experience as a field service engineer or technical support engineer with extensive work on high‑value capital equipment and a qualification in electronics.
• Experience with diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre‑press, printing or high‑value electronic/electro‑mechanical capital equipment.
• Full product training will be provided; candidates from diverse background in field service and customer support will be considered.

The Company

Our client is part of one of the largest medical and laboratory equipment suppliers in the world, delivering innovative diagnostic‑based laboratory systems to the healthcare sector. With strong commitment to research and development, the company remains a market leader, focusing on product innovation, excellent customer service and a supportive workplace culture.

This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or employment business.