Field Service Engineer (m/f/d)

DMG MORI Europe Holding AG; Coventry; On-site; GBP 30,000 - 45,000; Full time

Job summary

DMG MORI seeks a CNC technician for on-site installation and maintenance of machine tools in Coventry. The role involves troubleshooting, delivering product demonstrations, and maintaining customer relationships. Candidates should have a background in mechanical or electrical engineering and experience in CNC operations.

Benefits

Work clothes

Company pension scheme

Performance related remuneration

Company car

Career opportunities

Parking lot for employees

Qualifications

• Several years of proven experience in operation and troubleshooting of CNC machine-related processes.
• Operational experience with machine controls.

Responsibilities

• On-site installation, troubleshooting, repair and maintenance of CNC machine tool equipment.
• Delivering technical product demonstrations and training to customers.

Skills

Customer service focus

Ability to read electrical circuit diagrams

IT skills

Education

Educational background in mechanical / electrical / mechatronics or equivalent

Tools

MS Office

Job description

DMG MORI is a leading global manufacturer of high-precision machine tools and is represented in 43 countries – with 116 sales and service locations, including 17 production plants. In the “Global One Company”, more than 13,000 employees are driving the development of holistic solutions in the manufacturing industry.Our portfolio covers sustainable manufacturing solutions based on the technologies Turning, Milling, Grinding, Boring as well as Ultrasonic, Lasertec and Additive Manufacturing. With technology integration, end-to-end automation and digitization solutions we make it possible to increase productivity and resource efficiency at the same time.

What tasks can you expect?

• On-site installation, troubleshooting, repair and maintenance of CNC machine tool equipment and controls
• Delivering technical product demonstration to customer as well as training in set-up, tooling, operating and programming of the machine tools in scope
• Support to spare parts by determining parts required by the customer
• Preparation of service reports by collecting, analyzing and summarizing repair information

Your Profile

• Educational background in mechanical / electrical / mechatronics or equivalent technical orientation
• Several years of proven experience in operation and troubleshooting of CNC machine- and automation-related manufacturing processes
• Ability to read and interpret electrical circuit diagrams and mechanical schematics
• Operational experience with machine controls
• Customer service focus with a demonstrated ability to build and maintain effective customer relationship
• IT skills (MS Office)

DMG MORI supports equal opportunities. We particularly welcome applications from severely disabled people and people with equivalent disabilities.

Benefits: Work clothes, Company pension scheme, Performance related remuneration, Company car, Global network, Career opportunities, Parking lot for employees