Field Service Engineer - Loading Bays

Miller's Vanguard; Andover; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Company Pension

32 Holidays per year including bank)

Job summary

Millers Vanguard is seeking a Field Service Engineer for loading bay equipment across the UK. You will diagnose faults on scissor lifts, dock levellers and related assets, performing mechanical, electrical and hydraulic fault-finding, part replacements and urgent breakdown support.

In addition to completing scheduled PPMs to SLA standards, you will ensure PUWER/LOLER safety compliance and maintain strong customer service while coordinating with internal teams.

Qualifications

• High degree of flexibility in working hours and job types.
• Advanced understanding of loading bay equipment.
• Excellent written and oral communication skills.

Responsibilities

• Attend customer sites to diagnose and repair faults on loading bay equipment.
• Carry out mechanical, electrical and hydraulic fault-finding and part replacement.
• Complete scheduled PPM to SLA standards and maintain safety compliance.
• Provide professional customer service and clear communication with internal teams.

Skills

Fault finding

Mechanical

Electrical

Hydraulic

Loading Bay Equipment

Communication

Job description

Key Responsibilities for a Field Service Engineer - Loading Bays

Attend customer sites to diagnose and repair faults on scissor lifts, dock levellers, and other loading bay equipment. Carrying out mechanical, electrical, and hydraulic fault-finding, part replacement, and urgent breakdown support. Complete scheduled PPM to SLA standards, including inspections, testing, lubrication, adjustments, calibrations, and identifying early wear or safety issues. Ensure all work complies with PUWER, LOLER and company safety procedures. Provide professional customer service, advising on equipment condition and safe operation whilst having clear communication
amongst our internal teams. Follow company policies, maintain vehicle and stock to standard, travel regionally/nationally, and carry out reasonable ad-hoc duties.

Essential Requirements for a Field Service Engineer/Loading Bay Engineer:

High degree of flexibility in working hours and types of jobs undertaken. Excellent communication skills both written and oral. Advanced understanding of Loading Bay Equipment. High degree of mobility travelling throughout the region, and at times throughout the country, as and where directed.

Key performance Indicators for a Field Service Engineer:

Quality of repairs and maintenance. Quality of documentation and reporting. Speed and efficiency of work. Response to instructions from Operations Centre to meet customer expectations. Flexibility and adaptability to ever-changing job function. Development of engineer, customer and colleague relationships.

Company Information Who are we?

Millers Vanguard are proud to have been supporting all the UKs Supermarket
chains for over 40 years, in brief, we are the people in the background ensuring that supermarkets keep the Nation fed! Maintaining a wide and varied range of assets from food production equipment through to loading bay lifts. Our service is as follows: Nationwide reactive maintenance Hygienic Deep cleaning & Planned maintenance services Refurbishment, logistics and installation of equipment We do all of this with the firm foundations of being owned by the global Ali Group, whose turnover is in excess of £4 billion p.a. Our people Despite being a large operation here at Millers Vanguard we still firmly believe in running the business like we have done for the last 40 years, by valuing our biggest asset we have YOUthe employee. Our team of over 380 employees have the advantage of working in state-of-the-art working environments: New Technical response centre Award Winning research, Innovation, and recycling facility Industry leading Mercedes Benz fleet We believe in providing you with
the very best environment and tools to do the job.

Why join us?

Job Specific Uniform & tooling for all roles

• Company wide fun days and charity events
• Company Pension
• 32 Holidays per year including bank holidays.
• Regular staff treats for employees and their families.

Hours: 42.5 hours per week, Monday to Friday, 8:00am5:00pm JBRP1_UKTJ