Field Service Engineer – High-Tech Lab Instrumentation (UK)

Bruker; Greater London; On-site; GBP 32,000 - 54,000; Full time

Benefits offered by this job

Bruker Headquarter Academy training

Challenging high-tech environment

Mutual respect and trust

Job summary

Bruker is seeking a Field Service Engineer (m/f/d) to join our team in the United Kingdom. The role involves installing, commissioning, maintaining and repairing Bruker Optics instruments at customer sites, while delivering exceptional service and technical support.

The candidate will train customers, document service activities, and coordinate between customers and Bruker. Travel up to 70% and a strong background in analytical instrumentation are required.

Qualifications

• Tertiary level qualification in electrical or electronic engineering, chemistry, physics, or related discipline
• Minimum 2 years’ work experience diagnosing and repairing analytical instruments or similar equipment
• Strong technical skills in analytical instrumentation
• Excellent customer focus with ability to respond to inquiries and communicate clearly
• English level at least B2 (upper intermediate)
• Excellent organizational skills and ability to work independently and meet deadlines
• Experience with FT-IR/NIR-Raman and related instrumentation is advantageous but not required
• Willingness to travel at least 70% of the monthly time

Responsibilities

• Install FT-IR / FT-NIR / Raman systems or accessories at customer facilities and ensure full functionality
• Repair and maintenance of products at customer sites
• Familiarize and train customers for operation of equipment
• Secure customer acceptance of installations and repairs
• Serve as a communications link between customer and Bruker to ensure satisfaction
• Periodic servicing of products at customer locations based on service contracts
• Maintain records of field trips, equipment, and services performed
• Network analysis instruments with software solutions and their integration into LIMS

Skills

Customer focus

Communication skills

MS Office

Problem solving

Technical aptitude

Education

Electrical/Electronic Engineering or related discipline

Tools

FT-IR spectroscopy

NIR-Raman technology

Remote Sensing

Microscopy

Job description

Bruker is seeking a Field Service Engineer (m/f/d) to join our team in the United Kingdom. The role involves installing, commissioning, maintaining and repairing Bruker Optics instruments at customer sites, while delivering exceptional service and technical support.

The candidate will train customers, document service activities, and coordinate between customers and Bruker. Travel up to 70% and a strong background in analytical instrumentation are required.