Field Service Engineer (Gas /Electric / Solid Fuel)

ATTB - The Big Jobsite; Plymouth; On-site; GBP 36,000 - 37,000; Full time

Job summary

A leading company in the heating appliance sector seeks a dedicated Field Service Engineer to join their growing team. In this role, you will service Gas, Electric, and Solid Fuel appliances, ensuring top-notch service delivery while enjoying competitive benefits including overtime pay and comprehensive training. Join a supportive work environment focused on innovation and employee development.

Benefits

24 days holiday

Van

Laptop

iPad

Pension

Qualifications

• Experience with heating appliances or servicing similar equipment.
• Full Training and Certification for Solid Fuel appliances provided.

Responsibilities

• Complete warranty and annual service work for heating appliances.
• Diagnose faults and repair appliances efficiently.
• Ensure professional customer interactions and timely service.

Skills

Field Service Engineering

Fault Diagnosis

Customer Service

Job description

Job Description

Field Service Engineer (Gas / Electric / Solid Fuel)

£36,000 - £37,000 + Over Time (OTE £45k++) + 24 days holiday + van + laptop + iPad + pension

*** Full Training and Certification to Work with Solid Fuel appliances***

Location: Exeter

Are you a Field Service Engineer looking for a new and exciting challenge with a well-established company?

Do you have experience working with heating appliances or servicing similar equipment in the field?

Would you like to work for an established and growing manufacturer that values its employees, with a proven track record of developing and promoting staff, investing in continuous improvement and driving innovation?

Reporting directly to the Customer Services Manager, you will work closely with the Service team. Your primary responsibility will be completing warranty and annual service work for Gas, Electric, and Solid Fuel heating appliances.

The role includes diagnosing faults and repairing appliances in a timely and cost-effective manner.

The role:

1. To be an ambassador for the company, creating a professional and courteous approach when dealing with customers.
2. To ensure all service and warranty calls are carried out professionally, timely, and accurately, ensuring issues are properly and fully resolved during the first visit.