Field Service Engineer (Garage Equipment Engineer)

Executive Network Group; West Midlands; On-site; GBP 34,000 - 40,000; Full time

Benefits offered by this job

Company vehicle

Laptop provided

Mobile phone provided

Tools and equipment provided

Initial induction and ongoing training

Job summary

Executive Network Group is seeking a practical Field Service Engineer to service, maintain and repair electromechanical lifting equipment across the UK. Based in the Midlands, the role involves regular travel with occasional overnight stays, and includes a company van, laptop and phone.

It is a full-time position with induction and ongoing training. The ideal candidate has at least three years’ experience with mechanical/electrical systems, a valid UK driving licence, and strong fault-finding

Qualifications

• Three years’ experience diagnosing, maintaining and repairing mechanical and electrical systems.
• Full, valid UK driving licence.
• Experience with mobile lifting equipment or similar machinery is advantageous.
• Professional, approachable attitude towards customer service.
• Strong organisational and fault-finding skills with attention to detail.
• Good IT skills including Microsoft 365.

Responsibilities

• Carry out on-site servicing, maintenance and technical support for customers across the UK.
• Diagnose and resolve electrical and mechanical faults on lifting equipment.
• Undertake scheduled inspections and complete associated certification/documentation.
• Provide technical assistance to customers by telephone and email.
• Maintain service records, job reports and travel expenses.
• Build and maintain professional relationships with customers and stakeholders.
• Represent the business with reliable, customer-focused service.

Job description

An established manufacturing business specialising in lifting equipment and associated technology is looking to recruit a practical, motivated and customer-focused Field Service Engineer (Garage Equioment Engineer) to join its team.The successful candidate will be responsible for servicing, maintaining and repairing electromechanical lifting equipment at customer sites throughout the UK, helping to ensure equipment remains safe, reliable and fully operational.Ideally based in the Midlands, you will be well positioned to support customers nationwide. The role involves regular weekday travel, with occasional overnight stays required.

Role: Field Service Engineer (Garage Equioment Engineer)

Location: West Midlands (UK Coverage)

Salary: £34,000 - £40,000 DOE + Company van

Key responsibilities

• Carry out on-site servicing, maintenance and technical support for customers across the UK.
• Identify, diagnose and resolve electrical and mechanical faults on lifting equipment.
• Undertake scheduled inspections and complete the associated certification and documentation.
• Provide technical assistance to customers by telephone and email.
• Maintain accurate service records, job reports and travel expense documentation.
• Build and maintain professional working relationships with customers, colleagues and other stakeholders.
• Represent the business professionally while delivering a reliable and customer-focused service.

About you

The ideal candidate will have:

• At least three years’ experience diagnosing, maintaining and repairing mechanical and electrical systems.
• A full, valid UK driving licence.
• Previous experience working with mobile lifting equipment or similar machinery, which would be advantageous.
• A professional, approachable and dependable attitude towards customer service.
• Strong organisational, analytical and fault-finding skills, with excellent attention to detail.
• Good IT skills, including familiarity with Microsoft 365 and standard business applications.
• The ability to work independently, manage workloads effectively and contribute to a wider team.

What’s on offer?

• Full-time, permanent employment.
• Competitive salary based on experience.
• Annual leave entitlement plus UK bank holidays.
• Company vehicle, in accordance with company policy.
• Company laptop and mobile phone.
• Tools and equipment required to carry out the role.
• Initial induction and ongoing technical training.
• A varied, hands-on role with opportunities to develop technical expertise.

Working pattern

This is a full-time, field-based position, normally operating Monday to Friday. Working hours may vary depending on customer requirements, travel arrangements and service schedules.Regular travel throughout the UK is an essential part of the role, and occasional overnight stays will be required.

Qualifications and experience

• A relevant engineering qualification or equivalent practical experience.
• Previous experience in a field service engineering role would be beneficial.
• A sound understanding of electrical and mechanical systems, with the ability to troubleshoot and resolve technical issues effectively.