Field Service Engineer (Forklift Trucks)

Alexander James Recruiting; Dudley; On-site; GBP 35,000 - 43,000; Full time

Benefits offered by this job

Company van

Private healthcare

Bonus scheme

25 days holiday (buy/sell)

Job summary

Alexander James Recruiting is assisting a well-established manufacturer to recruit a Field-Based Engineer covering the West Midlands. You will service forklifts, perform preventative maintenance and installations, and occasionally work on pallet trucks and reach trucks.

You will report to the Service Manager and liaise with customers to ensure high satisfaction. A professional appearance and strong customer service are essential, with a West Midlands base preferred.

Qualifications

• Background in material handling preferred.
• Professional appearance and customer-facing skills required.
• West Midlands-based location is essential.

Responsibilities

• Servicing forklifts for businesses around the West Midlands.
• Carrying out preventative maintenance and product installations.
• Working on pallet trucks and reach trucks as needed.
• Reporting to the Service Manager to ensure efficient servicing.
• Coordinating with customers and resolving queries to satisfaction.

Skills

Material handling

Customer service

Field service

Job description

Alexander James Recruiting is currently working with a well-established manufacturer of various types of material handling equipment looking to recruit a new field based engineer to work with clients across the West Midlands. With a competitive package and a number of other great benefits, this is great opportunity for an experienced Material Handling engineer or a mechanic interested in getting into forklifts.

Responsibilities

• Servicing forklifts for businesses around theWest Midlands
• Carrying out preventative maintenance and product installations
• Working on other material handling equipment to include pallet trucks and reach trucks where necessary
• Reporting to the Service Manager to ensure all equipment servicing is carried out efficiently
• Coordinating with the customers, resolving any queries to the customers satisfaction

Requirements

The company have strong preference for an individual with a background in Material Handling however they will also consider applicants from something closely related such as Commercial Vehicles, Automotive, Agriculture or Heavy Plant. It is essential that you present yourself in a professional manner and are able to maintain excellent levels of customer service at all times. In terms of location, you will need to be based in the West Midlands.

Benefits

• Competitive salary of up to £38,800 (Depending on experience)
• Overtime paid at 1.6 times basic Monday to Saturday and 2.1 times basic Sunday and bank holidays
• Company van
• Paid door to door
• Private healthcare
• Bonus scheme
• 25 days holiday (You are able to purchase and sell holiday) rising to 30

The Company

Part of a wider, global and household name our client is a leading manufacturer of various material handling equipment, consisting mainly of forklift trucks. A proven and well established, premium brand in the sector, they’re well known for developing and producing talented and ambitious individuals who are looking for a long term career. With an unrivalled training scheme, they effectively set themselves apart from others in their sector by focusing on a strategic, solutions based approach to customers.