Field Service Engineer - Explosion Protection - Scotland

JR United Kingdom; City of Edinburgh; On-site; GBP 30,000 - 45,000; Full time

Job summary

A prominent engineering firm seeks an experienced Electrical Field Service Engineer based in Edinburgh. The role involves routine maintenance and troubleshooting of technical systems across various industrial sites, ensuring reliability and excellent customer service. The candidate should possess strong technical skills alongside proficiency in communication and a willingness to travel frequently.

Qualifications

• Manage own diary and customer base.
• Proficient in reading technical drawings, schematics, and manuals.
• Strong technical background in electrical, mechanical, controls, and instrumentation.

Responsibilities

• Perform routine maintenance, inspections, and repairs on systems.
• Provide remote and on-site technical support to customers.
• Travel to customer sites as required, often on short notice.

Skills

Technical aptitude

Communication

Problem Solving

Education

Level 6 Higher Certificate

Tools

Windows

Gmail

Word

Excel

Job description

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Client:

Fike Corporation

Location:

Edinburgh, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

9

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Fike Corporation, a rapidly growing international manufacturer of pressure relief, explosion protection, fire suppression, and detection equipment, has an opportunity for a Field Service Engineer position. Fike is a privately held business located in Blue Springs, MO, with over 400 employees locally and over 1,200 employees worldwide.

Job Summary

We are currently recruiting for an experienced Electrical Field Service Engineer to conduct preventative and reactive maintenance on Fike explosion suppression and isolation systems at customer locations as required.

This role is home-based, ideally located in Edinburgh, primarily covering Scotland, the UK, and mainland Europe.

Primary Responsibilities

• A home-based role working on varied industrial sites across Scotland, the UK, and EU countries.
• Perform routine maintenance, inspections, and repairs on installed systems to ensure optimal functionality and reliability. Diagnose technical issues, identify root causes, and implement effective solutions.
• Provide remote and on-site technical support to customers, troubleshooting problems and offering timely solutions. Collaborate with internal teams to resolve complex technical issues.
• Build and maintain strong relationships with customers by delivering exceptional service and acting as a reliable service engineer.
• Maintain accurate records of service visits, technical issues, resolutions, and customer interactions.
• Travel to customer sites as required, often on short notice, to perform maintenance and repairs. Flexibility in travel schedule is essential.
• Adhere to Fike SHEQ & regulatory regimes.

Job Qualifications:

• Personable character, able to integrate with a small, dynamic, professional team.
• Manage own diary and customer base, including travel and accommodation arrangements.
• Willingness to travel frequently and work independently in various customer environments.
• Proficiency in reading technical drawings, schematics, and manuals.
• Strong technical aptitude with the ability to troubleshoot complex systems.
• Availability for emergency cover at short notice and participation in an emergency call rota.
• Calm, diplomatic personality, capable of working under pressure to get equipment operational quickly.
• Effective written and verbal communication skills, able to explain technical concepts to non-technical stakeholders.
• Assist in other pan-European regions as required.
• Level 6 Higher Certificate (or equivalent) or suitable engineering qualification.
• Proficient in Windows, Gmail, Word, Excel.
• Multi-skilled background in electrical, mechanical, controls, and instrumentation.

Fike is an Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.