Field Service Engineer - Evergreen Vacancy

Cargotec Corporation; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Salary-sacrifice pension

Life assurance

Retail savings and employee discounts

Overtime pay

33 days annual leave

Job summary

Cargotec Corporation is looking for a skilled Field Service Engineer to join their team in the UK. The successful candidate will be responsible for servicing and repairing Hiab and third-party equipment at customer sites, with an emphasis on building strong customer relationships and ensuring high-quality standards.

Offered are competitive salary and benefits, including a salary-sacrifice pension, life assurance, and structured training. If you're motivated and have the required qualifications, we encourage you to apply!

Qualifications

• Experience as a Field Service Engineer, ideally with lifting equipment.
• Strong communication skills with customers.
• Commitment to high-quality standards and safety.

Responsibilities

• Service, maintain and repair Hiab and third-party equipment.
• Diagnose faults efficiently and resolve technical issues.
• Complete job reports and documentation accurately.

Skills

Fault-finding and diagnostic skills

Customer-focused mindset

Self-motivated

Education

NVQ Level 3 in Mechanical and Electrical Engineering

Job description

Hiab is the pioneer in smart and sustainable on road load handling solutions. We believe in more than just work — we believe in making a difference for our customers to building a better tomorrow.

Say Hi! to your next challenge — explore the opportunity and apply below!

Your mission

We’re looking for skilled Field Service Engineers to join our team, working on Hiab and third-party equipment at customer sites across the UK. If you take pride in doing the job properly, enjoy solving problems on the spot, and value building strong customer relationships, this could be a great fit.

Key responsibilities

• Service, maintain and repair Hiab and third-party equipment at customer premises
• Complete all scheduled servicing, inspections, warranty and breakdown repairs to a high standard
• Diagnose faults efficiently and resolve technical issues with minimal downtime
• Communicate clearly with customers, explaining work carried out and offering practical advice
• Complete all job reports and documentation accurately to support smooth invoicing and service records
• Respond confidently to routine technical queries about our products and services
• Maintain your technical knowledge through ongoing training and development
• Work safely at all times, following company procedures and industry regulations
• Proactively identify and report any unsafe conditions and support wider safety initiatives.

What we are looking for

• Experience as a Field Service Engineer, ideally within lifting equipment, plant, hydraulics, electrical, HGV or similar
• NVQ Level 3 (or equivalent) in Mechanical and Electrical Engineering
• Strong fault‑finding and diagnostic skills, both mechanical and electrical
• A customer‑focused mindset with professional communication skills
• Self‑motivated and comfortable working independently
• A commitment to high‑quality standards, first‑time fix, and safety.

What we offer

• A salary that reflects your experience, alongside a comprehensive benefits package including salary‑sacrifice pension, life assurance, retail savings and employee discounts.
• Overtime paid from time and a half.
• A 40‑hour working week, with travel time included. 33 days annual leave, including bank holidays, increasing with long service, plus the option to buy up to 4 days additional leave.
• A fully equipped, high‑spec mobile workshop van and diagnostic technology, a company laptop, tablet and mobile phone.
• Structured training to keep your skills current and help you progress your career long term.
• Full technical and R&D support from a world‑leading brand, giving you confidence in the products you work on.

Ready to apply?

This role is advertised as an "Evergreen Vacancy" - as soon as the need arises and the recruitment process is open, we will contact suitable candidates only for the next steps in the process. If you are excited about this opportunity, please submit your application/CV in English. We look forward to hearing from you!