Field Service Engineer - Coventry

TN United Kingdom; Coventry; On-site; GBP 29,000 - 37,000; Full time

Job summary

Join a dynamic team of Field Service Engineers where every day brings new challenges and opportunities for growth. This role offers a competitive salary with additional earnings potential through overtime and performance-based commissions. Enjoy a better work-life balance with a 4-day working week while contributing to providing faster broadband services to millions across the UK. With comprehensive training and a supportive work environment, you'll be equipped to excel in installations and customer service, making a real impact in the community.

Benefits

Company van

25 days annual leave

Pension scheme contributions

Wellbeing benefits

Life insurance

Healthcare plans

Support for family needs

Qualifications

• Comfortable working at heights and outdoors in all weather.
• Organized and confident approach to tasks.

Responsibilities

• Installations, fault fixing, and delivering customer service.
• Collaborate with the technical team and document processes.

Skills

Problem-solving skills

Customer service

Technical issue diagnosis

Education

UK Manual driving license

Job description

Social network you want to login/join with:

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Client:

Virgin Media O2

Location:

Coventry, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

24d5b0f28c34

Job Views:

10

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

Salary: £29,000 - £36,200 per year

For this position, you must live in one of the following postcodes: CV1, CV2, CV3, CV4, CV5, CV6, CV7, CV8, CV9, CV10, CV11, CV12, CV21, CV22, CV23, CV33, CV34, CV35, CV37

Join our team of Field Service Engineers and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500.

If you are a motivated and customer-focused individual with the skills and experience we are looking for, we encourage you to apply. After completing our comprehensive training program, you will enjoy a better work-life balance with our 4-day working week of 37.5 hours (Monday – Saturday) with a mix of 7.5 and 10 hour shifts.

No two days are the same, so you will always be learning and facing new challenges.

Millions of potential new customers across the UK will now have access to Virgin Media O2's offerings, including faster broadband at reasonable prices. You will play a key role in this.

• Be the expert in installations, fault fixing, and delivering excellent customer service
• Diagnose errors and technical issues and determine solutions
• Document processes and adhere to company standards
• Collaborate with the technical team and share information across the organization

Additional Requirements:

• A UK Manual driving license with no more than 8 points
• Comfort working at heights and outdoors in all weather conditions
• Strong problem-solving skills
• Organized and confident approach

Benefits include:

• A salary of £29,000, plus £2,500+ on target earnings and a company van
• 25 days of annual leave, including your birthday
• Up to 10% matching contributions in our pension scheme
• Option to buy and sell up to 5 days of leave
• Wellbeing benefits such as the Unmind App, BUPA medical coverage (upgradeable), and critical illness insurance
• Life insurance and healthcare plans
• Support for family needs, including neonatal leave, maternity & paternity policies, and carers leave