Field Service Engineer - Cardiology Capital Equipment - Electrophysiology

TN United Kingdom; Witney; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Capital Equipment Service Engineer to enhance the treatment of heart disease through advanced medical technologies. This role involves critical responsibilities such as the installation, maintenance, and troubleshooting of capital equipment, ensuring customer satisfaction and service excellence. Collaborating with sales and clinical teams, you will optimize scheduling and documentation of field interventions. With a competitive salary and an excellent benefits package, this is a fantastic opportunity to contribute to life-saving innovations in a supportive environment.

Benefits

Competitive Salaries

Defined Contribution Pension Scheme

Private Healthcare

Life Assurance

Flexible Benefits Scheme

Qualifications

• Experience in medical electronics service or a related field.
• Strong verbal and written communication skills.

Responsibilities

• Install, upgrade, repair, and maintain capital equipment.
• Provide technical assistance and training to staff.

Skills

Medical Electronics Service

Electronic Troubleshooting

Mechanical Troubleshooting

Communication Skills

Knowledge of Cathlab Procedures

Education

Degree in Engineering or Related Field

Tools

Medical Devices

Software-based Medical Systems

Job description

Social network you want to login/join with:

Field Service Engineer - Cardiology Capital Equipment - Electrophysiology, Witney

Client:

Abbott

Location:

Witney, United Kingdom

Job Category:

-

EU work permit required:

Yes

Job Reference:

c56116f97b6f

Job Views:

6

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

The Opportunity

In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

We are recruiting for a Capital Equipment Service Engineer (UK) to be responsible for installs, upgrades, repairs and preventative maintenance of all legacy St. Jude Medical capital equipment in compliance with all Company, Quality & Regulatory policies and standards.

Role Overview

The Capital Equipment Service Engineer will handle the installation, upgrading, repair, and preventive maintenance of capital equipment within Abbott’s medical product portfolio. This role is crucial for supporting Abbott’s advanced medical technologies and ensuring customer satisfaction through service excellence. The engineer will work closely with the central dispatch team for scheduling service activities and collaborate with local sales and clinical staff to boost revenues and profitability.

Key Responsibilities

The Capital Equipment Service Engineer will cover hospitals nationally and sometimes internationally, supporting hardware/software field interventions, including system installation, preventive maintenance, calibration, upgrades, troubleshooting and repair of capital equipment sold, placed on consignment or used as demo.

Working with EMEA Capital Equipment Service team members and local sales/clinical staff on the optimal scheduling of field interventions, you will also ensure accurate documentation of these interventions and any capital equipment incidents in line with QA procedures.

Hardware/Software Field Support: Includes system installation, maintenance, calibration, upgrades, troubleshooting, and repair, as well as demo system maintenance and preparation for congresses.

Scheduling: Coordinate with the central dispatch team and local sales/clinical staff for optimal scheduling of field interventions.

Technical Assistance: Provide support and technical assistance for in-house training courses and congresses.

Training: Offer system maintenance and troubleshooting training to customer biomedical engineering departments and Abbott sales and field clinical staff.

Required Qualifications/Experience

Experience in medical electronics service or a related field.

Strong verbal and written communication skills.

Proficient in electronic and mechanical troubleshooting.

Ability to occasionally lift products (up to 25kg) and materials related to system installations.

Familiarity with Cathlab and operating room procedures and protocols is a plus.

Experience with medical devices and software-based medical systems is advantageous.

What We Offer

As you’d expect from a global healthcare company, we offer a fantastic range of benefits including competitive salaries, a superb defined contribution pension scheme, private healthcare, life assurance and a flexible benefits scheme.