Field Service Engineer- Bristol, Swindon, Gloucester area

bioMérieux; Basingstoke; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Car allowance

Pension

Private healthcare

Job summary

bioMérieux is seeking a Field Service Engineer to install, service, repair and support automated laboratory equipment across the Clinical and Industrial markets.

You will ideally be located in Bristol or Swindon and travel extensively in the region with occasional national travel; strong customer-facing mindset and IT/networking skills are required.

The role reports to the Field Service Engineering Manager UK & Ireland and offers training and career development.

Qualifications

• Educated to ONC/HNC Level Electronic/Electrical Engineering.
• Proven experience as an Electrical/Electronic Maintenance Technician in high volume manufacturing.
• Crucial is the ability to demonstrate strong customer focus.

Responsibilities

• Install, service, repair and provide technical support for automated laboratory equipment.
• Attend training locally and internationally to maintain knowledge and provide high-level customer support.
• Manage administrative duties and stock within guidelines.
• Travel as required to service sites and support field operations.

Education

ONC/HNC Level Electronic/Electrical Engineering

Tools

UK driver’s license

Job description

A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. For more than 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health. Today, our teams are spread across 46 countries and serve 160 countries with the support of a large distribution network.

Come and join a family-owned global company with a long-term vision, and a human-centered culture .

We are delighted to announce that we are looking for a Field service engineer to join our Field Service Engineering team.

You will ideally be located in Bristol or Swindon area and will travel across this area with national travel occasionally required.

This role reports to the Field Service Engineering Manager UK & Ireland. There are two Planner & Schedulers also within the team.

What will your responsibilities be within bioMérieux?

As a Field Service Engineer, your main role will be provide a provide a high level of professional ability in Installation, Service, Repair and Technical Support for automated laboratory equipment in the Clinical and Industrial bioMérieux markets

• Mandatory to work to a high level of professional ability in System Installation, Service, Repair and Technical Support on bioMérieux equipment once trained and must have a strong customer facing mindset.
• Attend training courses locally and internationally in order to gain or maintain knowledge. Providing customers and stakeholders with the highest level of support.
• Complete accurately and in a timely fashion all administrative duties allocated in accordance with the efficient operation of the engineering and service department.
• Manage car boot stock inventory within designated targeted guidelines.
• Involvement in project work when required to help hit set deadlines.
• Field service engineers will be included in any customer on-call support rota deemed necessary once training on the required product range has been complete and a road to competency followed.
• Operate in a manner where any company provided property such as cars, tools, laptops, spare parts etc. are taken care of and used correctly.
• Understand, follow and support company policy and rules as well as the current Health and Safety at Work legislation.

There will be more and more IT skills required as basic networking and entering IP addresses is part of the role.

Who are you?

Studies And Experience

• Educated to ONC/HNC Level Electronic/Electrical Engineering
• Proven experience as an Electrical/Electronic Maintenance Technician in high volume manufacturing.
• Crucial is the ability to demonstrate strong customer focus.

Skills And Qualifications

• Good communication, time management and organisational skills
• IT proficient and ability to learn new internal software packages.
• Willingness to travel
• Valid UK/I Driver's License

What do we offer?

We offer training, a car or company car allowance, pension, family private healthcare and other benefits along with the chance to join a fast growing successful team and develop into other areas along within the team.

bioMérieux welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.