Field Service Engineer | Advanced Semiconductor Metrology Systems

Infinitesima; Abingdon; On-site; GBP 40,000 - 46,000; Full time

Benefits offered by this job

EMI Share Options

Private Healthcare

Job summary

Infinitesima is seeking a Field Service Engineer to install, commission and service advanced metrology systems worldwide from our Abingdon base. You will work directly with global customers, diagnosing complex issues across electromechanical, optical and software-controlled platforms, and you will be critical to uptime and performance.

Based in Abingdon, you’ll travel internationally up to 20% and contribute to building a scalable, world-class customer support function while mentoring

Qualifications

• Proven track record installing, maintaining or troubleshooting complex technical equipment.
• Willing to travel internationally up to 20% of time.
• Degree in Engineering, Physics or related subject; equivalent experience considered.

Responsibilities

• Install, commission and upgrade advanced metrology systems at customer sites worldwide.
• Carry out preventative maintenance and corrective repair work.
• Diagnose electrical, mechanical, optical and system faults.
• Support customers remotely and on-site to maintain performance.
• Monitor system performance and pre-empt issues.
• Train and mentor distributors and customer service teams.
• Feed customer insights back to engineering for product improvements.
• Support production and commissioning at Abingdon HQ as needed.

Skills

Customer-facing communication

Troubleshooting complex equipment

Problem solving

Education

Engineering/Physics or related subject

Tools

Semiconductor equipment

Scientific instrumentation

Optical systems

Vacuum systems

Automation

Job description

Field Service Engineer | Advanced Semiconductor Metrology Systems

Location: Abingdon, Oxfordshire, with up to 20percent international travel
Salary: £40,000 to £46,000 + EMI Share Options + Private Healthcare

If you’re the kind of engineer who enjoys solving difficult technical problems in front of real customers, this could be a seriously strong move.

Infinitesima designs advanced metrology systems used by semiconductor customers around the world. We’re scaling, our customer base is growing, and we’re building a customer support function that can match the quality of our technology.

This role sits at the sharp end of that growth. You’ll be installing, commissioning, maintaining, upgrading and troubleshooting complex systems at customer sites worldwide. These are not simple plug-and-play products. You’ll be working across electromechanical systems, optics, software-controlled platforms and precision instrumentation, often where uptime really matters.

You’ll suit this role if you’re calm under pressure, technically curious, and good at explaining complex issues clearly to customers. We’re open on background. You might come from semiconductor equipment, scientific instrumentation, lasers, optics, photonics, vacuum systems, automation, analytical instruments, or another high-tech engineering environment.

What you’ll be doing

• Installing, commissioning and upgrading advanced metrology systems at customer sites worldwide
• Carrying out preventative maintenance and corrective repair work
• Diagnosing complex electrical, mechanical, optical and system-level faults
• Supporting customers remotely and on-site to keep performance where it needs to be
• Monitoring system performance and spotting issues before they become bigger problems
• Training and mentoring distributors and customer service teams
• Feeding customer insight back to engineering so future products keep improving
• Supporting production, test and commissioning activity at our Abingdon HQ when needed
• Helping build a scalable, world-class customer support function

What we’re looking for

You’ll need a proven track record installing, maintaining or troubleshooting complex technical equipment. Just as importantly, you’ll be confident working directly with customers, taking ownership, and managing competing priorities in a fast-moving technical environment.

We DO need you to be ready and willing to travel internationally up to 20 percent of your time, olccasionally at short notice.

We’re especially interested in experience with:

• Semiconductor equipment or semiconductor manufacturing environments
• Semiconductor metrology or process control systems
• Scientific instruments or analytical systems
• Optical, laser or photonics systems
• Precision electromechanical equipment
• Vacuum, automation or high-tech manufacturing systems

You’ll be comfortable diagnosing faults across electrical, mechanical and software-controlled systems, and you’ll be willing and able to travel internationally on a regular basis.

Nice to have, not deal-breakers

• AFM, microscopy or metrology systems knowledge
• Lasers, optics or fibre‑optic technologies
• Networking and software configuration skills
• High‑voltage systems experience
• Scale‑up or high‑growth technology company experience

Qualifications

A degree in Engineering, Physics or a related subject would be useful, but it’s not the only route in. We’re just as interested in equivalent experience gained through an apprenticeship, military service, field engineering or hands‑on industry work. Demonstrated capability matters here.

Why join Infinitesima?

This is a chance to work on genuinely advanced technology, with global customers, in a company where your feedback from the field can directly shape future products. You’ll join a team that values customer focus, collaboration, care, commitment and continuous improvement.

We’re growing quickly, so this is not a “keep the lights on” service role. You’ll help shape how customer support works as we scale.

A bit about us:

Infinitesima is a privately owned company founded in 2001, as a spin‑out of the University of Bristol, by CTO Professor Andrew Humphris. Our dynamic team of scientists and engineers is focussed on enabling the next generation of semiconductor devices through delivery of innovative products to customers around the world.

Our strength lies in the varied perspectives that come from different cultures, experiences, and identities. We believe that true innovation is fuelled by collaboration, locally and globally. We strive to foster an environment where everyone can contribute meaningfully and thrive.If you require adjustments to take part in the recruitment process, please let us know, we’ll do our best to support you.

Your recruitment journey:

We will interview you: Monday to Friday UK Time 9am to 4.30pm and we'll be as flexible as we can with Global Scheduling

1st stage:(45 minute) Remote meeting to evaluate your experience and technical ability

2nd stage:(2.5 hours) Face to face onsite evaluating technical, presentation and communication skills along with your ways of working and your opportunity to to know more about us

If you're not comfortable with eye contact, let us know at the start of your interview and if REMOTE, once we've said hello, feel free to turn your camera off until the end.

Informal attire is absolutely fine for onsite interviews, we want you to feel comfortable when you meet us and if there's anything else we can do to support your journey, just let us know.

A note on how we use AI: We use AIonlyto transcribe our interviews so we can focus fully on you instead of scribbling notes. The AI doesnot take part in any decision making at any stage. All hiring decisions are made by real humans based on the conversation we have with you.

Location and work pattern: All of our UK team members for this role are asked to work on site here at Abingdon and to travel globally as required for up to 20 percent of working pattern.