Field Service Engineer | Advanced Semiconductor Metrology Systems

Academic Key; Abingdon; On-site; GBP 40,000 - 46,000; Full time

Benefits offered by this job

EMI Share Options

Private Healthcare

Job summary

Infinitesima in Abingdon, Oxfordshire, is seeking a Field Service Engineer to install, commission and upgrade advanced metrology systems at customer sites worldwide. You will diagnose faults across electrical, mechanical, optical and software-controlled subsystems and provide on-site and remote technical support to maintain peak performance.

We value a proven track record in complex equipment, and welcome candidates from semiconductor equipment, scientific instrumentation, lasers, optics or

Qualifications

• Proven track record installing, maintaining or troubleshooting complex technical equipment.
• Willingness to travel internationally up to 20% of time.
• Experience with semiconductor equipment, metrology or analytical systems.

Responsibilities

• Installing, commissioning and upgrading advanced metrology systems at customer sites worldwide
• Carrying out preventative maintenance and corrective repair work
• Diagnosing complex electrical, mechanical, optical and system-level faults
• Supporting customers remotely and on-site to keep performance where it needs to be
• Monitoring system performance and spotting issues before they become bigger problems
• Training and mentoring distributors and customer service teams
• Feeding customer insight back to engineering so future products keep improving
• Helping build a scalable, world-class customer support function at Abingdon HQ when needed

Skills

Customer facing

Technical troubleshooting

Electro-mechanical systems

Optics and photonics

Software-controlled platforms

Education

Degree in Engineering or Physics (useful)

Equivalent experience via apprenticeship/military/field engineering

Tools

AFM systems knowledge

Metrology software

Instrumentation testing

Job description

Field Service Engineer | Advanced Semiconductor Metrology Systems Location: Abingdon, Oxfordshire, with up to 20 percent international trave l Salary: £40,000 to £46,000 + EMI Share Options + Private Healthcare If you’re the kind of engineer who enjoys solving difficult technical problems in front of real customers, this could be a seriously strong move. Infinitesima designs advanced metrology systems used by semiconductor customers around the world. We’re scaling, our customer base is growing, and we’re building a customer support function that can match the quality of our technology. This role sits at the sharp end of that growth. You’ll be installing, commissioning, maintaining, upgrading and troubleshooting complex systems at customer sites worldwide. These are not simple plug-and-play products. You’ll be working across electromechanical systems, optics, software-controlled platforms and precision instrumentation, often where uptime really matters. You’ll suit this role if you’re calm under pressure, technically curious, and good at explaining complex issues clearly to customers. We’re open on background. You might come from semiconductor equipment, scientific instrumentation, lasers, optics, photonics, vacuum systems, automation, analytical instruments, or another high-tech engineering environment. What you’ll be doing Installing, commissioning and upgrading advanced metrology systems at customer sites worldwide Carrying out preventative maintenance and corrective repair work Diagnosing complex electrical, mechanical, optical and system-level faults Supporting customers remotely and on-site to keep performance where it needs to be Monitoring system performance and spotting issues before they become bigger problems Training and mentoring distributors and customer service teams Feeding customer insight back to engineering so future products keep improving Supporting production, test and commissioning activity at our Abingdon HQ when needed Helping build a scalable, world-class customer support function What we’re looking for You’ll need a proven track record installing, maintaining or troubleshooting complex technical equipment. Just as importantly, you’ll be confident working directly with customers, taking ownership, and managing competing priorities in a fast-moving technical environment. We DO need you to be ready and willing to travel internationally up to 20 percent of your time, olccasionally at short notice. We’re especially interested in experience with: Semiconductor equipment or semiconductor manufacturing environments Semiconductor metrology or process control systems Scientific instruments or analytical systems Optical, laser or photonics systems Precision electromechanical equipment Vacuum, automation or high-tech manufacturing systems You’ll be comfortable diagnosing faults across electrical, mechanical and software-controlled systems, and you’ll be willing and able to travel internationally on a regular basis. Nice to have, not deal-breakers AFM, microscopy or metrology systems knowledge Lasers, optics or fibre-optic technologies Networking and software configuration skills High-voltage systems experience Scale-up or high-growth technology company experience Qualifications A degree in Engineering, Physics or a related subject would be useful, but it’s not the only route in. We’re just as interested in equivalent experience gained through an apprenticeship, military service, field engineering or hands-on industry work. Demonstrated capability matters here. Why join Infinitesima? This is a chance to work on genuinely advanced technology, with global customers, in a company where your feedback from the field can directly shape future products. You’ll join a team that values customer focus, collaboration, care, commitment and continuous improvement. We’re growing quickly, so this is not a “keep the lights on” service role. You’ll help shape how customer support works as we scale. About Infinitesima Infinitesima is a privately owned deep-tech company, spun out of the University of Bristol in 2001, building the AFM-based metrology systems enabling the next generation of semiconductor devices. We're growing fast, we ship precision hardware to the world's top chipmakers, and we back our people with genuine equity participation. Apply now to join a team keeping the world's most advanced semiconductor metrology systems running. A bit about us: Infinitesima is a privately owned company founded in 2001, as a spin-out of the University of Bristol, by CTO Professor Andrew Humphris. Our dynamic team of scientists and engineers is focussed on enabling the next generation of semiconductor devices through delivery of innovative products to customers around the world. Our strength lies in the varied perspectives that come from different cultures, experiences, and identities. We believe that true innovation is fuelled by collaboration, locally and globally. We strive to foster an envir