Field Service Engineer

Pertemps Black Country Perms; West Midlands; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Company Vehicle

Laptop

Mobile Phone

Full Product Training

Long-Term Career Development Oppurtun"

Job summary

Pertemps Black Country Perms is seeking a Field Service Engineer to service customers across the Midlands. The role involves onsite coolant checks, servicing industrial equipment, and building long-term customer relationships.

A company vehicle and training are included, with travel anticipated to be 0–3 nights per month. The successful candidate will have field service experience, strong mechanical fault-finding abilities, and excellent communication skills, plus a full UK driving licence.

Qualifications

• Experience in a Field Service Engineer or similar role.
• Strong mechanical fault-finding abilities.
• Excellent communication and relationship-building skills.
• Good organisational and time-management skills.
• Full UK driving licence required.
• Experience with metalworking fluids or industrial equipment advantageous but not essential.

Responsibilities

• Carrying out onsite coolant checks and condition monitoring.
• Servicing and maintaining a range of industrial equipment.
• Supporting machine tool cleanout projects.
• Managing and monitoring cutting fluid trials.
• Assisting with CNC air-filter installations when required.
• Building and maintaining strong customer relationships.
• Recording customer visits, service activities, and recommendations.
• Working closely with sales and technical teams to deliver customer solutions.
• Occasional overnight travel (typically 0-3 nights per month).

Skills

Customer-facing skills

Mechanical aptitude

Fault finding

Communication

Time management

Driving licence (UK)

Independent worker

Relationship building

Job description

Field Service EngineerNorth Birmingham

£30,000 - £35,000 + Company Vehicle + Laptop + Mobile Phone

A leading supplier of industrial fluid management solutions is seeking a Field Service Engineer to join their growing team covering customers across the Midlands region.

This is an excellent opportunity for a hands-on engineer with strong customer-facing skills who enjoys working independently and building long-term relationships with customers. The role offers a varied workload, combining technical service, preventative maintenance, fluid management, and customer support.

The RoleAs a Field Service Engineer, you will be responsible for supporting customers using metalworking fluids and associated equipment, ensuring optimum performance and service levels across customer sites.

Key responsibilities include:

• Carrying out onsite coolant checks and condition monitoring.
• Servicing and maintaining a range of industrial equipment.
• Supporting machine tool cleanout projects.
• Managing and monitoring cutting fluid trials.
• Assisting with CNC air-filter installations when required.
• Building and maintaining strong customer relationships.
• Recording customer visits, service activities, and recommendations.
• Working closely with sales and technical teams to deliver customer solutions.
• Occasional overnight travel (typically 0-3 nights per month).

The Candidate

The successful candidate will ideally have:

• Previous experience in a Field Service Engineer, Service Technician, Maintenance Engineer, Applications Engineer, or similar customer-facing engineering role.
• Strong mechanical aptitude and fault-finding skills.
• Excellent communication and relationship-building abilities.
• Good organisational and time-management skills.
• The ability to work independently and manage a regional customer base.
• A full UK driving licence.
• Experience within manufacturing, machining, CNC, metalworking fluids, lubrication systems, filtration equipment, industrial consumables, or engineering services would be advantageous but is not essential.

The Package

• Salary: £30,000 - £35,000 DOE
• Company Vehicle
• Laptop
• Mobile Phone
• Full Product Training
• Long-Term Career Development Opportunities