Field Service Engineer

JR United Kingdom; Watford; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Field Service Engineer, where you will tackle technical challenges and provide exceptional customer service. This role allows you to work closely with cutting-edge environmental monitoring technology while enjoying a strong work-life balance. You will be supported by a dedicated team of experts, ensuring you have the resources to excel. With opportunities for professional development and a focus on local travel, this position is perfect for someone passionate about making a difference in the field. If you thrive in a dynamic environment and are eager to learn, this is the role for you!

Benefits

Competitive salary and benefits package

Work-life balance focus

Comprehensive support from technical specialists

Opportunities for professional development

Chance to work with cutting-edge technology

Occasional international travel

Qualifications

• Degree or HND in Electrical/Mechanical Engineering is essential.
• Experience in electronics, ideally in instrumentation or industrial settings.

Responsibilities

• Repair, commission, calibrate, and fault-find ENVEA’s equipment.
• Provide customer training and diagnose technical issues.

Skills

Problem-Solving

Customer Service

Communication Skills

Technical Expertise

Team Player

Education

Degree in Electrical/Mechanical Engineering

HND or equivalent in Engineering

Tools

Gas Analysers

Particulate Emission Monitors

Job description

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Field Service Engineer – Join ENVEA's Dedicated Team!

Watford, Luton, Oxfordshire area

Are you passionate about tackling technical challenges, delivering excellent customer service, and making a real impact in the field? At ENVEA, we’re looking for a talented and enthusiastic Field Service Engineer to join our team in the UK!

Why Choose ENVEA?

As a global leader in environmental monitoring solutions, ENVEA is committed to innovation and sustainability. We understand the importance of work-life balance and prioritise assigning work within your local area to keep time away from home to a minimum. While travel is a core part of the role, overnight stays are rare and limited, ensuring your personal life is respected.

At ENVEA, you’re never on your own. Our team of experienced field engineers, technical specialists, and senior engineers are always on hand to provide guidance and assistance during site visits and technical challenges. With the support of dedicated supervisors and a knowledgeable technical support team, we’ll help you build confidence and excel in your role.

What You’ll Do

In this exciting and varied role, you’ll be the face of ENVEA, delivering expert service and support to customers in your allocated region. Your responsibilities will include:

• On-Site Expertise: Repair, commission, calibrate, and fault-find (to board level) ENVEA’s state-of-the-art equipment at industrial sites.
• Customer Training: Help customers maximise the potential of their systems with training on functionality and maintenance.
• Problem-Solving: Diagnose technical issues and provide clear solutions, becoming a trusted advisor to our clients.
• Feedback and Collaboration: Share your field insights with our internal teams to drive product improvements and future innovations.
• Documentation: Accurately maintain service records and ensure timely completion of reports.

What We’re Looking For

We’re seeking someone who combines technical expertise with a passion for customer service. Our ideal candidate has:

• A degree, HND, or equivalent in Electrical/Mechanical Engineering.
• Experience in electronics, ideally within instrumentation or an industrial environment.
• Previous field service experience (a plus).
• Knowledge of gas analysers or particulate emission monitors (advantageous but not essential).
• Excellent communication and problem-solving skills.
• A full UK driving licence (held for at least three years).

What Makes You a Great Fit

• You’re a team player who thrives in a fast-paced environment.
• You’re resilient, organised, and can prioritise tasks effectively.
• You have a logical mindset and a passion for delivering outstanding customer service.
• You’re flexible and willing to adapt to new challenges.

Perks of the Job

• Competitive salary and benefits package.
• A strong focus on work-life balance, with travel mostly limited to your local area.
• Comprehensive support from technical specialists, supervisors, and senior engineers to help you succeed.
• Opportunities for professional development and training.
• The chance to work with cutting-edge technology in a globally respected company.
• Occasional opportunities for international travel.