Field Service Engineer

Timpson Group

Warwick

On-site

GBP 30,000 - 35,000

Full time

14 days+

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Benefits offered by this job

Birthdays off
Generous colleague discount across the
Timpson holiday homes
Excellent promotional prospects

Job summary

Timpson Group is seeking a Field Service Engineer to join the expanding field service team in Warwick. You will service photobooths, photo printing kiosks, and key-cutting machines, with full training provided and a company vehicle supplied.

The role involves 45 hours per week across five days, in a active and supportive environment. Starting salary is £29,952 per annum with an uncapped monthly bonus often around £400.

Qualifications

  • Full driving licence required
  • Self-motivated and eager to learn
  • No prior experience required – full training provided

Responsibilities

  • To replenish and restock machines within a designated area
  • To carry out preventative service visits within a pre-determined territory
  • To complete site surveys for new machine installations
  • To clean machines and ensure they are in excellent condition for customers
  • To carry out cash removals and deposits
  • To complete repairs as part of an ongoing maintenance program
  • To manage stock on-site and in vehicles
  • To support or cover other field engineers in different territories
  • To build good working relationships with concession partners' colleagues
  • To maintain professional appearance and wear uniforms and name badges at all times
  • To ensure machines are kept in a better condition than found

Job description

Timpson Group

An exciting opportunity has arisen, and we are looking for a new colleague to join our expanding field service team and help us look after our growing estate of photobooths, photo printing, and key-cutting machines. You will be responsible for routine service, preventive maintenance scheduling, and merchandising for a designated area of machines. Full training and a company vehicle will be provided

Field Service Engineer- Full Time

45 hours per week, working 5 out of 7 days

Salary: £29,952 per annum + bonus scheme

Location: Warwick

We are looking for a new colleague based within 10 or so miles of the area, but you will travel around the surrounding areas to service machines

We pride ourselves on amazing our customers and our colleagues. You would enjoy multitasking and using your initiative to ensure all of our photobooths, photo printing kiosks and key machines are up and running and look great, to ensure we turn first-time customers into customers for life

The job is more than a field service engineer, and for the right person, the role will be really rewarding and enjoyable. Our business encourages a fun and buzzy atmosphere, with energy and motivation being key

If you have a full driving license, are self-motivated, bonus hungry, keen to learn new skills and take pride in your personal standards, you are the perfect person to join our team

You will be required to work 45 hours per week, working 5 out of 7 days

Starting basic salary of £29,952. Once probation is complete, you will enjoy an uncapped monthly bonus, often in the region of £400 per month

We love to wow our colleagues by offering some of the following amazing benefits

  • Birthdays off
  • Generous colleague discount across the group
  • Timpson holiday homes
  • Excellent promotional prospects

You will be part of the Timpson group, a well-established family business built on a culture of trust and kindness

We look forward to meeting you soon. No experience is required as we provide extensive training in all of our skills, service and management

Joining the Timpson group gives excellent progression opportunities and you will be part of a business where you will be valued as one of the family

Key Responsibilities
  • To replenish and restock our machines
  • To carry out preventative service visits within a pre-determined territory
  • To complete site surveys for new machine installations
  • To clean machines to make sure they are in amazing condition for our customers
  • To carry out cash removals and deposits
  • To complete repairs as part of an ongoing maintenance program
  • To be responsible and manage stock both on-site and in vehicles
  • To provide support or holiday cover to field engineers in other territories
  • To establish a great working relationship with the colleagues of our concession partners
  • To be kind and helpful to all colleagues and customers
  • To be smart in appearance, wear the correct name badge and uniform and to always leave a machine in a better condition than when you found it

If you're curious to learn more about this exciting role, don't hesitate to reach out to Matt Giddings! You can contact him directly at Matthew.Giddings@timpson.com for all the details.

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