Field Service Engineer

Logisnext Americas Inc; Telford, Wolverhampton; Remote; GBP 35,000 - 43,000; Full time

Benefits offered by this job

Company van with personal use

Door-to-door pay

Overtime

Bonus scheme

Contributory pension

Private healthcare

Income protection

Life assurance

Job summary

Logisnext UK is seeking a Field Service Engineer to cover Derbyshire and Leicestershire, based from home and serving customers across the Telford, Wolverhampton area. The role involves servicing and repairing equipment, with door-to-door pay and a company van for personal use.

You will join a team with extensive industry experience, receiving manufacturer training and ongoing development. A full UK driving licence and strong customer-service focus are essential.

Qualifications

• Essential: mechanical engineering experience and fault-finding skills.
• Essential: full UK driving licence and ability to travel across regions.
• Experience maintaining or repairing machinery, vehicles or equipment is required.
• Strong problem-solving ability is essential.
• Ability to work independently and deliver reliable service.
• Good customer service skills are important for client interactions.
• Previous field service experience is beneficial but not mandatory.

Responsibilities

• Planned servicing and maintenance of customer equipment.
• Diagnosing mechanical and electrical faults on site.
• Carrying out repairs and breakdown work as needed.
• Completing service documentation electronically.
• Installing and commissioning equipment at customer sites.
• Building strong relationships with customers.
• Maintaining high standards of safety while working.
• Managing own workload effectively in the field.

Skills

Mechanical engineering experience

Electrical fault-finding

Full UK driving licence

Experience maintaining or repairing

Strong problem-solving ability

Ability to work independently

Good customer service skills

Job description

Field Service Engineer

Telford, Wolverhampton Area

£38,896 starting salary (including allowances), rising after 6 months + paid door‑to‑door travel + overtime + company van (personal use allowed)

Full-time Field-based role covering Derbyshire and Leicestershire areas

Like fixing things? Enjoy being out on the road rather than stuck in a workshop?

At Logisnext UK, we're looking for a skilled engineer who takes pride in solving problems, delivering great customer service and keeping equipment running when our customers need it most.

This is a home-based Field Service Engineer role, with door to door pay for travel.

You'll be joining a business with more than 60 years of industry expertise and a growing portfolio that includes forklift trucks, warehouse equipment and advanced automation technologies, including AGVs.

Whether your background is forklifts, plant machinery, HGVs, agricultural equipment, PSV, automotive engineering or the Armed Forces, we'll provide the specialist product training you need to succeed.

The Role

As a Field Service Engineer, you'll be based from home and manage your own territory, supporting customers across Telford and Wolverhampton area.

No two days are the same. One day you could be carrying out planned maintenance on a customer's fleet. The next you could be diagnosing an electrical fault, carrying out a breakdown repair or installing new equipment.

Your responsibilities will include:

• Planned servicing and maintenance
• Diagnosing mechanical and electrical faults
• Carrying out repairs and breakdown work
• Completing service documentation electronically
• Installing and commissioning equipment
• Building strong relationships with customers
• Maintaining high standards of safety
• Managing your own workload effectively

You’ll be trusted to make decisions, solve problems and deliver excellent service, whilst having the support of an experienced engineering and technical team behind you.

What We’re Looking For

Essential

• Mechanical engineering experience
• Basic electrical fault-finding skills
• Full UK driving licence
• Experience maintaining or repairing machinery, vehicles or equipment
• Strong problem-solving ability
• Ability to work independently
• Good customer service skills

• Forklift trucks
• Plant equipment
• Agricultural machinery
• Construction equipment
• HGV, LGV or PSV vehicles
• Automotive engineering
• REME or Armed Forces engineering backgrounds
• Roadside recovery

Previous field service experience is beneficial but not essential.

What matters most is your attitude, technical ability and willingness to learn. Full product training will be provided.

• Overtime available with enhanced rates
• Door-to-door pay
• Bonus scheme
• Company van with personal use option
• Fuel card
• Full manufacturer training and ongoing development
• Specialist tools provided
• 25 days holiday plus bank holidays increasing with service
• Option to buy or sell annual leave
• Contributory pension scheme
• Private healthcare
• Income protection
• Life assurance
• Subsidised gym membership