Field Service Engineer

Castle Employment Agency Ltd; Stevenage; On-site; GBP 35,000 - 42,000; Full time

Job summary

Join a forward-thinking company as a field service material handling engineer in the Stevenage area. This role offers extensive training and career progression, with a competitive salary and overtime opportunities. You'll be responsible for diagnosing faults on forklifts, providing maintenance advice, and ensuring all paperwork is accurately maintained. Ideal candidates will have mechanical and electrical competencies, excellent communication skills, and a positive attitude. This is a fantastic opportunity to advance your career with a company that values talent and invests in your future.

Benefits

Competitive salary

Overtime opportunities

Career development

Tailored training

Internal promotions

Qualifications

• Experience as a forklift technician, plant fitter, or vehicle technician.
• Mechanical, hydraulic, and electrical competencies required.

Responsibilities

• Diagnose and rectify faults on customer FLTs as needed.
• Provide reliable information regarding maintenance and repairs.
• Ensure all paperwork and IT systems are properly maintained.

Skills

Mechanical competencies

Hydraulic competencies

Electrical competencies

Excellent communication skills

Good IT skills (Word, Excel)

Ability to prioritize and work independently

Positive and flexible attitude

Education

NVQ Level 3 or equivalent

Tools

Forklift trucks

Company-issued equipment (van, laptop)

Job description

I am working with a fantastic client throughout the UK and looking to recruit an experienced field service material handling engineer, ideally mechanically biased, in the Stevenage/Hitchin area. This role offers extensive training and career progression.

Responsibilities for this role include:

1. Find, diagnose, and rectify faults on customer FLTs as needed, including ordering necessary spare parts efficiently.
2. Provide reliable information to customers regarding maintenance, repairs, and advice on equipment use and updates.
3. Ensure all paperwork (job sheets, timesheets, purchase requisitions, parts paperwork) and IT systems are properly maintained.
4. Communicate with the Service Controller, customer, and Service Manager to share information about forklifts and equipment.
5. Propose improvements and ensure adherence to Engineering Standards and Safe Working Practices.
6. Monitor stock levels, movement records, and obtain hour meter readings/site information at each visit.
7. Keep all company-issued equipment and tools (van, laptop, printer, etc.) in good, clean, and safe condition, reporting any failures.

Ideally, to apply for this role, you will have:

1. NVQ Level 3 or equivalent in a related occupation.
2. Mechanical, hydraulic, and/or electrical competencies.
3. A full and valid driving licence.
4. Excellent communication skills for liaising with customers and colleagues.
5. Good IT skills, including Word, Excel, and email.
6. Ability to prioritize, work independently, and as part of a team, with initiative.
7. A positive, flexible, and can-do attitude.
8. Previous experience as a forklift technician, plant fitter, or vehicle technician, ideally from motor, plant, or agricultural backgrounds.

What’s in it for you?

1. A competitive salary of up to £42,000.
2. Overtime opportunities.
3. Option to choose between 40-hour or 45-hour contracts.
4. Monday to Friday shift pattern, 8 am – 4:30 pm.
5. Career development with tailored training and potential internal promotions.
6. The chance to join a forward-thinking company that values and rewards talent.

Ready to take the next step?

Send your CV today and advance your career with a company that invests in your future.