Field Service Engineer

Cameron Clarke Associates t/a talent-finder; Sowerby Bridge; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

Early Friday finish

Company van for work

Company fuel card

Product training

Laptop and smartphone

3 nights away from home on average

Premier Inn accommodation card

Job summary

Cameron Clarke Associates t/a talent-finder is seeking a Field Service Engineer to install, commission, service and repair Laser Cutters, Laser Engravers and CNC tools across the UK. The role uses a company van and involves customer-facing work in industry-leading equipment.

You will troubleshoot electrical and mechanical faults, deliver training, and ensure high service standards. Applicants should have strong CNC/machine tool field service experience, be able to work independently, and live

Qualifications

• Strong CNC/machine tool field service experience
• Laser Cutter/Engraver experience is ideal but transferable CNC/Machine Tool skills acceptable
• Strong electrical and mechanical fault-finding skills to component level

Responsibilities

• Install, commission, provide training on, service and repair Laser Cutters, Laser Engravers and CNC machine tools
• Deliver and install new equipment at customer sites
• Service existing customer machines across the UK mainland
• Carry out electrical and mechanical fault finding to component level
• Carry out wiring and electrical testing, including using a multimeter
• Diagnose and repair machinery faults
• Provide excellent customer support and training
• Communicate confidently with customers and provide product training when required
• Work independently while managing your own field-based workload

Skills

CNC/machine tool field service

Laser cutter/engraver experience

Electrical fault finding

Mechanical fault finding

Wiring and multimeter use

Independent working and teamwork

Customer-facing communication

Education

Electrical qualification

Mechanical qualification

Tools

Multimeter

Electrical testing tools

Job description

Field Service Engineer | Sowerby Bridge, Halifax, West Yorkshire | Full Time | 37.5-hour working week, Monday to Thursday 7:30 am - 4:15 pm and Friday 7:30 am - 12:00 pm | £50,000 - £55,000 per annum

With over 70 years of experience, our client has been supplying manufacturing systems to education, design and industrial customers worldwide. Their experience and knowledge help support the innovators and engineers of the future, as well as the manufacturers of today.

The Role

Due to continued growth, our client is seeking an experienced multi-skilled Field Service Engineer to install, commission, provide training on, and service and repair a range of Laser Cutters, Laser Engravers and CNC machine tools at customer sites throughout the UK.

This is a predominantly field-based role, using a company-provided van to deliver and install new equipment, as well as service existing customer machines across the UK mainland.

Key Responsibilities

• Install, commission, provide training on, service and repair Laser Cutters, Laser Engravers and CNC machine tools
• Deliver and install new equipment at customer sites
• Service existing customer machines across the UK mainland
• Carry out electrical and mechanical fault finding to component level
• Carry out wiring and electrical testing, including using a multimeter
• Diagnose and repair machinery faults
• Provide excellent customer support and training
• Communicate confidently with customers and provide product training when required
• Work independently while managing your own field-based workload

Requirements

Essential

• Strong experience in CNC, laser or machine tool field installation, servicing, fault finding and repairs
• Laser Cutter/Engraver experience is ideal, but strong CNC/Machine Tool Field Service Engineers with transferable electrical and mechanical experience will also be considered
• Strong electrical and mechanical fault-finding skills to component level
• Practical experience with wiring and using a multimeter
• A recognised electrical and/or mechanical qualification is ideal, but candidates who are qualified by experience will also be considered
• Strong installation and commissioning experience
• Ability to work independently and as part of a team
• Excellent customer-facing communication skills
• Excellent customer-facing communication skills
• Comfortable communicating with and training customers
• Hard-working, dependable and proactive approach
• Ability to use initiative and think on your feet
• Positive 'can-do' attitude with a focus on delivering an excellent customer experience
• Live within commuting distance of Halifax
• Good computer skills

Desirable

• Previous experience installing and commissioning machinery
• Experience working with laser cutting and engraving equipment, particularly metal cutting and CO2 non-metal applications
• Experience servicing CNC machine tools
• Previous experience delivering customer training
• Willingness and ability to travel internationally when opportunities arise, although this is very occasional

What's In It For You

• Competitive salary of £50,000 - £55,000 per annum, negotiable depending on experience and skills
• Early Friday finish at 12:00 pm
• Extensive product-specific training provided
• Company-provided laptop and smartphone
• Company van available for work, commuting and personal use
• Company fuel card provided
• On average, around 3 nights per week away from home
• Premier Inn card provided to arrange accommodation and help