Field Service Engineer

TieTalent; Rushden; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Engineer to join their growing team. This dynamic role involves installing, maintaining, and repairing electro-mechanical and digitally controlled devices across laboratories and research establishments in the UK. The ideal candidate will possess strong problem-solving abilities and excellent communication skills, ensuring customer satisfaction while adhering to health and safety regulations. With a focus on client relationships, this position offers the opportunity to thrive in a varied workload while contributing to the ongoing success of a leading company in its field.

Benefits

Annual Bonus Scheme

20 days Annual Leave

Sick Pay Scheme

Workplace Pension

Life Assurance

Company Van Provided

Qualifications

• Proven experience in field service engineering or a similar role.
• Strong problem-solving skills and ability to work independently.

Responsibilities

• Training customers on the safe operation of biomedical devices.
• Attending sites for maintenance and emergency breakdowns.
• Maintaining accurate service records and documentation.

Skills

Problem-solving skills

Communication skills

Interpersonal skills

Electromechanical technology

Programmable digital controls

Education

Field Service Engineer experience

Relevant certifications

Tools

Industry-specific software

Job description

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About

Our client is a leader in its specialist field. Due to uninterrupted year on year growth, they now require a Field Service Engineer, primarily for Midlands and South regions, to install and maintain their range of equipment found in laboratories and research establishments across the UK.

If you are seeking a varied workload involving installation, maintenance, and repairs to electro-mechanical and digitally controlled devices, then this position may appeal to you!

Responsibilities

• Training and instructing customers in the safe operation of biomedical devices post-commissioning.
• Attending sites for planned maintenance, service duties, and emergency breakdowns.
• Maintaining accurate records and documentation of service activities.
• Keeping up to date with product knowledge and industry trends.
• Ensuring compliance with health and safety regulations.
• Developing good working relationships with clients to optimize business development opportunities.
• Previous service engineering experience is required, with familiarity in electromechanical technology and programmable digital controls.

Qualifications

• Proven experience as a Field Service Engineer or similar role.
• Strong problem-solving skills and ability to work independently.
• Excellent communication and interpersonal skills.
• A valid driver's license for travel to client sites.
• Knowledge of industry-specific software and tools.
• Relevant certifications are a plus.
• Electrically biased candidates are preferred but not essential.

Benefits

• Annual Bonus Scheme – eligible after 1 year of service.
• Annual Leave – 20 days, increasing to a maximum of 30 days based on tenure.
• Sick Pay Scheme – after passing probation.
• Workplace Pension – after probation.
• Life Assurance.
• Company Van Provided.

Candidates from pharmacy, chemical, water, and food processing industries will be actively considered.