Field Service Engineer

Reed; Rowberrow; On-site; GBP 38,000 - 54,000; Full time

Benefits offered by this job

Company vehicle

Overtime opportunities

Call-out allowance and premium rates

Ongoing training and development

Long-term career progression

Job summary

Reed is seeking a Field Service Engineer to service and repair generators and related equipment across customer sites in the South Coast region. You will diagnose electrical and mechanical faults, perform routine servicing, replace components, and contribute to health and safety standards while delivering first-class customer service.

The ideal candidate will have mechanical or electrical engineering qualifications (City & Guilds, BTEC, NVQ or equivalent), field service experience, and a valid

Qualifications

• Qualified in mechanical or electrical engineering or equivalent.
• Experience servicing generators, diesel engines, or plant equipment.
• Strong fault-finding and diagnostic skills.

Responsibilities

• Diagnose electrical and mechanical faults on generators and equipment.
• Carry out engine, electrical, and mechanical repairs.
• Replace faulty components and assemblies.
• Perform routine servicing and preventative maintenance.
• Conduct control panel modifications and adjustments.
• Liaise with customers, providing updates and technical support.
• Participate in an on-call rota for breakdown support (1 week in 5).
• Ensure compliance with health and safety procedures.
• Maintain vehicle and workplace standards.
• Support continuous improvement initiatives.

Skills

Fault finding

Field service experience

Electrical diagnostics

Mechanical diagnostics

Customer service

UK driving licence

Education

City & Guilds / NVQ / BTEC

Apprenticeship

Tools

ECS/CSCS card

Job description

An established and growing power generation and engineering business is seeking a Field Service Engineer to join its South Coast operation. This is an excellent opportunity for an experienced engineer with mechanical, electrical, diesel engine, plant, or generator experience to work on a varied fleet of equipment while supporting a diverse customer base.

The Role

As a Field Service Engineer, you will be responsible for servicing, maintaining, diagnosing, and repairing generators and associated equipment across customer sites and company locations. You will play a key role in ensuring equipment reliability while delivering excellent customer service.

Key Responsibilities

• Diagnose and fault-find electrical and mechanical issues
• Carry out engine, electrical, and mechanical repairs
• Replace faulty components and assemblies
• Perform routine servicing and preventative maintenance
• Conduct control panel modifications and adjustments
• Liaise with customers, providing updates and technical support
• Participate in an on-call rota for breakdown support (1 week in 5)
• Ensure compliance with all health & safety procedures
• Maintain high standards of housekeeping and vehicle care
• Support continuous improvement initiatives and quality standards

About You

You will ideally hold a qualification in Mechanical Engineering, Electrical Engineering, Diesel Fitting, Plant Engineering, or a related discipline.

We welcome applications from candidates who:

• Hold a City & Guilds, BTEC, NVQ, apprenticeship, or equivalent engineering qualification
• Have proven experience servicing and repairing generators, diesel engines, plant machinery, or related equipment
• Possess strong fault-finding and diagnostic skills
• Have experience working in a field service environment
• Demonstrate excellent communication and customer service skills
• Can work independently and as part of a team
• Hold a full UK driving licence (towing entitlement advantageous)
• Hold an ECS or CSCS card (desirable but not essential)

Package & Benefits

• Competitive salary
• Company vehicle
• Overtime opportunities
• Call-out allowance and premium rates
• Ongoing training and development
• Long-term career progression
• Stable and growing engineering business

Overtime Rates

• Monday to Saturday (12:00am to 4:00am): Double Time
• All other out-of-hours work: Time and a Half
• Sundays & Bank Holidays: Double Time

If you're an experienced engineer looking for a varied field-based position with excellent earning potential and career development opportunities, we'd like to hear from you.