Field Service Engineer

McHale Komatsu; Plymouth; On-site; GBP 42,000 - 66,000; Full time

Benefits offered by this job

Company van (personal use)

27 days annual leave + holidays

Pension

Employee Assistance Programme

Ongoing training

Career development

Job summary

McHale Komatsu seeks experienced Field Service Engineers to support Tungsten West at Plymouth. You will be based on a major customer site, delivering hands-on technical expertise to keep heavy equipment operating safely and efficiently.

You’ll service, maintain, diagnose and repair across site machinery, working with the customer and McHale Komatsu teams to minimise downtime and ensure reliable performance. A professional, customer-focused approach is essential.

Qualifications

• NVQ Level 3 in Plant Maintenance or equivalent engineering qualification.
• Experience servicing and repairing heavy plant, construction, mining or similar equipment.
• Strong knowledge of engines, hydraulics, transmissions and auto-electrics.

Responsibilities

• Attend machine breakdowns and complete effective repairs to minimise downtime.
• Carry out planned servicing and preventative maintenance.
• Diagnose and repair mechanical, hydraulic, electrical and electronic faults.
• Monitor machine performance and identify potential issues before they lead to failure.
• Deliver high standards of workmanship and customer service.

Skills

Heavy equipment maintenance

Diagnostics

Fault-finding

Independent worker

Customer-focused

Education

NVQ Level 3 in Plant Maintenance

Tools

Engines

Hydraulics

Auto-electrics

Job description

Positions Available: Multiple opportunities

Salary: Competitive package, plus overtime at excellent rates

Shift Pattern: Various shift patterns available to support a 24-hour site operation

Benefits: Company Van with Personal Use | Fuel Card | Up to 27 Days’ Annual Leave + Bank Holidays & Christmas Shutdown | Pension | Employee Assistance Programme | Death in Service | Ongoing Training & Career Development

A unique opportunity at one of Britain’s most exciting mining projects

We’re looking for experienced Field Service Engineers to join McHale Komatsu and work as part of our dedicated engineering presence at Tungsten West in Plymouth.

This is more than a typical field-based engineering role. You’ll be based at a major customer site, representing McHale Komatsu and providing the hands‑on technical expertise needed to keep industry‑leading heavy equipment operating safely, reliably and efficiently.

With multiple positions available and the site operating 24 hours a day, we’re interested in speaking with engineers who are open to working a variety of shift patterns. In return, we offer a highly competitive package, excellent overtime rates and the opportunity to play an important role in a high‑profile operation.

The Opportunity

As a Field Service Engineer based at Tungsten West, you’ll carry out servicing, maintenance, diagnostics and repairs across the machinery operating on site.

You’ll work closely with the customer and your McHale Komatsu colleagues to respond quickly to breakdowns, minimise downtime and ensure equipment continues to perform at its best.

As one of our representatives on site, you’ll combine strong technical ability with a professional and customer‑focused approach.

Key Responsibilities

• Attend machine breakdowns and complete effective repairs to minimise downtime.
• Carry out planned servicing and preventative maintenance.
• Diagnose and repair mechanical, hydraulic, electrical and electronic faults.
• Monitor machine performance and identify potential issues before they lead to failure.
• Deliver consistently high standards of workmanship and customer service.
• Work collaboratively with the customer’s site team and McHale Komatsu support departments.
• Complete service reports and other documentation accurately and on time.
• Maintain a safe, clean and professional working environment.
• Follow all company and site‑specific health and safety procedures.
• Undertake other duties appropriate to the role when required.

What We’re Looking For

• An NVQ Level 3 qualification in Plant Maintenance, or an equivalent engineering qualification.
• Experience servicing and repairing heavy plant, construction, mining, agricultural or similarly complex equipment.
• Strong knowledge of engines, hydraulics, transmissions and auto-electrics.
• Confident fault‑finding and diagnostic skills.
• The ability to work independently and as part of a site‑based team.
• A professional, dependable and customer‑focused approach.
• Good communication and IT skills.
• Flexibility to work a range of shift patterns as part of a 24‑hour site operation.

What You’ll Receive

• A highly competitive salary package.
• Company van with the option for personal use.
• Up to 27 days’ annual leave, linked to length of service, plus bank holidays and Christmas shutdown.
• Company pension scheme.
• Employee Assistance Programme.
• Ongoing manufacturer and technical training.
• Genuine opportunities for long‑term career development.
• The chance to represent McHale Komatsu at a major customer operation.

Ready for your next engineering challenge?

If you’re an experienced engineer looking for something beyond the usual field service role, this is an excellent opportunity to join a respected and growing business while becoming a key part of our operation at Tungsten West.

We have multiple positions available and would be pleased to hear from engineers interested in the different shift patterns required across the site.