Field Service Engineer

Kion Group; Norwich; On-site; GBP 28,000 - 36,000; Full time

Job summary

A leading company in the material handling industry is looking for a Field Service Engineer to join its team in Norwich. The ideal candidate will diagnose and repair forklifts, perform maintenance, and work both autonomously and collaboratively. Competitive salary, extensive training, and growth opportunities are offered.

Benefits

Competitive salary based on experience

25 days annual leave plus bank holidays

Company pension with 6% employer contribution

6-week induction with training

Paid travel and company van

Growth opportunities through further education

Qualifications

• Experience in Mechanical or Electrical Engineering preferred.
• Full UK driving license required.
• Comfortable working autonomously and as part of a team.

Responsibilities

• Diagnose and repair faults on forklifts and equipment.
• Perform preventative maintenance and service at customer sites.

Skills

Mechanical Engineering

Electrical Engineering

Hydraulics

IT proficiency

Education

NVQ level 3 or equivalent

Job description

Are you a Field Service Engineer looking for your next opportunity? Consider joining Linde Material Handling, one of the world's leading manufacturers of forklift trucks and warehouse equipment.

We are a global organization with over 50 years of heritage, setting standards in industrial trucks, fleet management, driver assistance systems, and service solutions. We develop high-performance material flow solutions tailored to customer needs, combining the highest levels of technology and service expertise in forklifts and warehouse technology.

Do you have experience in Mechanical Engineering, Electrical Engineering, or Hydraulics? An NVQ level 3 (or equivalent) qualification is preferred but not essential. Comfort with IT equipment is crucial, as we use the latest technology for record-keeping and ordering. A full UK driving license is required for Field and Resident Engineers.

As a Linde engineer, you should be comfortable working autonomously and as part of a team. Our core values include:

• Excellence: Creating outstanding customer value
• Courage: Embracing change and innovation
• Collaboration: Trust and teamwork
• Integrity: Doing what is right

What we offer:

We are seeking Vehicle Technicians or Mechanical Engineers with experience in forklift, plant, or vehicle maintenance. Experience with plant equipment, powered access, agricultural machinery, or industrial cleaners is also relevant.

In this role, you'll diagnose and repair faults, perform preventative maintenance, and service Linde forklifts and other equipment at customer sites. The position is based in Norwich (NR), with consideration for candidates from the CB area.

Join us and be part of a team committed to employee engagement, excellence, and customer satisfaction.

Tasks and Qualifications:

What does your package include?

• Competitive salary based on experience
• Option for 40 or 45 hours per week, Monday to Friday
• Shift premium, overtime, and holiday pay
• 25 days annual leave plus bank holidays
• Additional leave based on long service
• Company pension with 6% employer contribution
• Discount schemes and employee incentives
• 6-week induction with world-class training
• Long-term development plans and specialised product training
• Full Forklift Driver Licence
• Growth opportunities through technical grading and further education
• Local and national technical support
• Laptop and phone provision
• All necessary tooling and workwear
• Paid travel from door to door, company van and fuel card (private use optional)
• Occasional on-call support paid additionally