Field Service Engineer

Kion Group AG; Norwich; On-site; GBP 28,000 - 40,000; Full time

Job summary

Join Linde Material Handling as a Field Service Engineer in Norwich, where you'll apply your technical skills in Mechanical and Electrical Engineering. Enjoy competitive pay, strong career growth opportunities, and a supportive team environment dedicated to excellence and customer satisfaction. Ideal for those with qualifications in Engineering and practical experience in plant equipment.

Benefits

Competitive salary based on experience

Option for 40 or 45-hour workweeks

Shift premium, overtime, and holiday pay

25 days annual leave plus bank holidays

Company pension scheme

World-class training and development opportunities

Provided laptop, phone, and specialist tools

Paid travel from door to door

Paid on-call support

Qualifications

• Experience as a Field Service Engineer, forklift technician, or similar roles.
• Comfort with IT equipment for record-keeping and ordering.
• Full UK driving license required for Field and Resident Engineers.

Responsibilities

• Diagnose faults and perform preventative maintenance on forklifts.
• Service material handling equipment at customer sites.
• Collaborate within the team to ensure customer satisfaction.

Skills

Mechanical Engineering

Electrical Engineering

Hydraulics

IT Equipment

Education

NVQ Level 3 (or equivalent)

Tools

Forklift Driver License

Job description

Are you a Field Service Engineer looking for your next opportunity? Consider joining Linde Material Handling, a global leader in forklift trucks and warehouse equipment with over 50 years of industry experience.

We develop high-performance material flow solutions tailored to customer needs, representing the highest levels of technology and service in forklifts and warehouse technology.

Ideal candidates will have experience in Mechanical Engineering, Electrical Engineering, or Hydraulics. An NVQ level 3 (or equivalent) qualification is preferred but not essential. Comfort with IT equipment is necessary due to our use of the latest technology for record-keeping and ordering. A full UK driving license is required for Field and Resident Engineers.

Our values include Excellence, Courage, Collaboration, and Integrity, guiding everything we do.

What we offer:

We are seeking Field Service Engineers to join our team in the Norwich (NR) area, accepting candidates from CB area. Experience as a forklift technician, plant fitter, or similar roles within plant equipment, powered access, agricultural machinery, or motor vehicles is desirable.

You will work with a range of products, diagnosing faults, performing preventative maintenance, and servicing forklifts and material handling equipment at customer sites.

Join us to be part of a team committed to employee engagement, excellence, and customer satisfaction.

Tasks and Qualifications:

Package includes:

• Competitive salary based on experience
• Option for 40 or 45-hour workweeks, Monday to Friday
• Shift premium, overtime, and holiday pay
• 25 days annual leave plus bank holidays, with additional days for long service
• Company pension scheme with contributions
• Discount schemes and employee incentives
• World-class training, including a 6-week induction and ongoing development
• Full Forklift Driver Licence
• Opportunities for career growth and further learning, including degree-level options
• Local and national technical support
• Provided laptop, phone, and specialist tools
• Tools replacement policy and workwear
• Paid travel from door to door, company van, and fuel card with private use option
• Occasional on-call support paid additionally