Field Service Engineer

Crown Equipment Corporation; Northampton; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Company van

Fuel card

Company pension

25 days annual leave + bank holidays

Discount scheme

Employee assistance programme

Job summary

Crown Lift Trucks Ltd. is seeking a dedicated field service technician to service and repair forklifts at customer sites. You will follow safety and quality procedures, maintain accurate paperwork and manage van stock for daily fleet maintenance.

The role requires independent and team work, strong communication, and a proactive approach to training and development. A company van with fuel card is provided, along with pension and generous leave.

Qualifications

• Must hold full UK Driving Licence.
• Proficient in fault finding and repair.
• GCSE English and Maths at grade C or higher.
• Experience with Health & Safety in workshop practice.
• Commitment to ongoing personal and professional development.
• Excellent organisational skills with detail orientation.
• Ability to multi-task and meet deadlines, independently or in a team.
• Clear oral and written communication; negotiation skills.

Responsibilities

• Carry out service and repairs to equipment at customer sites.
• Complete job sheets, timesheets and requisitions accurately and on time.
• Accountable for equipment and tooling including van, laptop, tablet.
• Work to planned schedules and deadlines.

Skills

Fault finding

Driving licence

Communication

Organisation

Teamwork

Education

GCSE English & Maths (Grade C)

Engineering qualification

Job description

To carry out service and repairs to equipment on customer sites in a safe, professional and cost effective manner, maintaining documentation of all works carried out in line with Health and Safety and Quality procedures. The role will involve working to a planned schedule of service and maintenance jobs at our client's premises. To ensure van stock is monitored / counted, and sufficient for the day to day maintenance of the fleet.

• To carry out inspections and monitor the safety of the repaired and maintained trucks.
• To accurately complete job sheets, timesheets and purchase requisition and parts paperwork within the required timescales.
• To take responsibility for all equipment and tooling (including van/laptop/tablet etc.) and ensure that it is in a safe condition for the type of work being undertaken.
• To work to strict planned schedules and deadlines. To be considered for the role you will need to have knowledge of at least one of the following areas, and be able, willing and accepting of additional training to allow you to excel within Crown Lift Trucks Ltd.
• Mechanical engineering
• Electrical engineering
• Hydraulics

You will have the ability to work independently and in a team, hold good communication skills, work to a high standard and be able to work to timescales as required.

Person Specification Essential Skills

• Must hold full UK Driving Licence.
• Proficient in fault finding and repair.
• Educated with an ability to achieve a grade C in English and maths at GCSE.
• Experience of Health & Safety requirements working in a workshop practice.
• Commitment to continuing personal and professional development.
• Excellent organisational skills, resourceful and solution driven.
• A high standard of accuracy and attention to detail.
• Ability to multi-task, prioritising workloads to work to tight deadlines.
• Ability to work independently or in a team.
• Clear communication skills - oral and written.
• Consultation and negotiation skills.
• Flexibility to cope with diverse needs of the post.
• Highly motivated and possessing a resilience to work under pressure.
• Positive, personable and optimistic with a can do attitude.

Desirable Skills

• Recent and relevant experience of working in the forklift truck service environment, but not essential.
• Engineering qualification.

Crown is one of the world's largest material handling companies with a reputation for award-winning product design, advanced engineering & technology, as well as superior after-market service. For 80 years, Crown's business philosophy has utilised vertically integrated processes to design, manufacture, and distribute forward-thinking, innovative solutions that improve customers' productivity and operating efficiency. Crown produces a broad range of forklifts, batteries and chargers as well as automation solutions and fleet management technologies, and warehouse solutions products and design services.

Since its founding in 1945, the family-owned company has placed the customer at the heart of its business. This commitment is reflected in its brand promise: "When every minute matters, customers can count on Crown to keep their businesses moving".

At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. In fact, throughout Crown's history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have travelled their career paths with them. From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward.

In addition to financial remuneration and participation, we our offer our employees various social benefits including but not limited to:

Benefits

• Company van plus fuel card - private use of company vehicle (subject to tax regulations)
• Company pension plan.
• 25 days annual leave plus bank holidays.
• Door to door payment.
• Excellent discount scheme with access to the best perks from some of the UK's biggest brands.
• Employee assistance programme.

Hours of Work

Monday to Friday - 08:00am to 16:30pm with 30 minutes lunch.

Company Vehicle

A company van and fuel card are provided with the option for private use (subject to tax regulations).

Holidays

25 days holiday.

Pension

Company pension plan.