Field Service Engineer

CBSbutler; Horsham; On-site; GBP 34,000; Full time

Job summary

A leading company in advanced solutions for defense and security is seeking a skilled Field Service Engineer based in Horsham. This role involves providing field support globally, requiring technical expertise in complex systems maintenance and a solid understanding of mechanical and electrical engineering. Successful candidates will demonstrate a willingness to travel and work in challenging conditions, supporting customers through installation, maintenance, and service tasks, alongside improvement initiatives.

Qualifications

• Experience in maintenance within military sectors.
• Strong understanding of electrical, mechanical, and software skills.
• Willingness to travel worldwide and work extended hours as necessary.

Responsibilities

• Conduct offsite repairs and installations at customer sites.
• Provide after sales support and generate detailed reports.
• Collaborate with Sales and Engineering teams on new equipment evaluations.

Skills

Complex systems maintenance

Mechanical and electro-mechanical skills

Problem diagnosis

Electronics knowledge

Comfortable working in exposed conditions

Job description

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Divisional Manager - Defence & Security @ CBSbutler

• Horsham, West Sussex

A pioneer in advanced electro-optical and electro-mechanical solutions, catering to the defence and security industries are seeking a skilled Field Service Engineer to provide field support to their customers worldwide.

Key Accountabilities – Field Service Engineer

• Offsite repairs to their products and systems
• Installation of new products at customer sites
• After sales support and servicing to customers
• Generating post site visit reports with clear analysis of situation to include any recommendations and/or future actions in a clear and well-structured format
• Strip-down / survey, repair, and test allocated customer repair returns
• Testing and evaluating potential new equipment, sensors/cameras etc. with Sales and Engineering teams
• Preparation of risk assessments and SSOW’s for installation/commissioning activities
• Identify and support continuous improvement initiatives within the Customer services functional area.

Skills and knowledge required – Field Service Engineer

• Experience of complex systems maintenance with electrical and mechanical assembly tools within the military for naval, army or air force
• Electronics knowledge.
• Competent mechanical and electro-mechanical skills and understanding.
• A strong understanding and proficiency with electrical, mechanical, PC architecture, and software skills including problem diagnosis, software loading and updates
• Comfortable working in exposed or adverse conditions at land and sea including working at heights and with large heavy equipment
• Must be willing to travel worldwide at sometimes short notice, working extended hours as necessary (company compensation policy applies)

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering, Manufacturing, and Production

• Industries

  Defense and Space Manufacturing and Aviation and Aerospace Component Manufacturing

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