Field Service Engineer

phs Group; Greater London; Hybrid; GBP 37,000 - 46,000; Full time

Benefits offered by this job

Pension scheme and life assurance

23 days holiday plus bank holidays

Cycle to Work scheme

Buy & Sell Holiday Scheme

Virtual GP for you and your household

phs Perks retail discounts

ILM-accredited training and devlopment

Job summary

phs Wastekit is seeking a skilled Field Service Engineer to service, maintain and repair recycling equipment across customer sites in the UK. You will handle reactive calls and planned maintenance, ensuring operations run smoothly and efficiently.

The role requires strong mechanical, electrical and hydraulic fault-finding abilities, a full UK driving licence, and the ability to work independently while delivering outstanding customer service.

Qualifications

• Full UK driving licence.
• Strong fault-finding and diagnostic skills.
• Ability to read hydraulic and electrical schematics.
• Sound knowledge of mechanical, electrical and hydraulic systems.
• Experience using electrical and hydraulic testing equipment.
• Self-motivated and able to work independently.
• Customer-focused with a proactive approach to problem-solving.

Responsibilities

• Servicing and maintaining balers, compactors and recycling equipment.
• Diagnosing and repairing mechanical, electrical and hydraulic faults.
• Planning and managing your daily workload effectively.
• Working closely with service controllers and supervisors to deliver excellent customer service.
• Meeting service level agreements and performance targets.
• Taking ownership of engineering issues through to resolution.
• Occasional travel outside your region, including overnight stays when required.

Skills

Fault finding

Diagnostic skills

Schematic reading

Mechanical knowledge

Electrical knowledge

Hydraulic knowledge

Customer focus

Independent working

Tools

Electrical testing equipment

Hydraulic testing equipment

Job description

Field Service Engineer

phs Wastekit

£41,500 Basic Salary | OTE £45,000

Are you an experienced Field Service Engineer with strong mechanical, hydraulic and electrical fault-finding skills? Do you enjoy solving technical problems and delivering excellent customer service?

At phs Wastekit, we're looking for a skilled and motivated Field Service Engineer to service, maintain and repair our recycling equipment across customer sites. Working both reactively and on planned maintenance schedules, you'll play a key role in helping our customers keep their operations running efficiently.

What You'll Be Doing

• Servicing and maintaining balers, compactors and recycling equipment.
• Diagnosing and repairing mechanical, electrical and hydraulic faults.
• Planning and managing your daily workload effectively.
• Working closely with service controllers and supervisors to deliver excellent customer service.
• Meeting service level agreements and performance targets.
• Taking ownership of engineering issues through to resolution.
• Occasional travel outside your region, including overnight stays when required.

What We're Looking For

• Full UK driving licence.
• Strong fault-finding and diagnostic skills.
• Ability to read hydraulic and electrical schematics.
• Sound knowledge of mechanical, electrical and hydraulic systems.
• Experience using electrical and hydraulic testing equipment.
• Self-motivated and able to work independently.
• Customer-focused with a proactive approach to problem-solving.

What's in it for You?

• £41,500 basic salary with OTE of £45,000
• 23 days holiday plus bank holidays
• Buy & Sell Holiday Scheme
• Virtual GP for you and your household
• phs Perks retail discounts
• ILM-accredited training and development
• Apprenticeship opportunities
• Pension scheme and life assurance
• Cycle to Work scheme
• Enhanced family leave policies
• 24/7 wellbeing support

About phs Wastekit

phs Wastekit is a leading provider of waste management and recycling solutions, helping businesses reduce waste costs, improve sustainability performance and create safer, more efficient workplaces through innovative baler and compactor technology.

At phs, we pride ourselves on our diverse workforce and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.