Field Service Engineer

Atlas Copco Group; Birmingham; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Company vehicle

PPE provided

Private medical insurance

Pension scheme

Job summary

Atlas Copco Group is seeking a Field Service Engineer to provide expert repair services for our technology solutions across the North-West UK. You will install, service and troubleshoot compressors, dryers and generators on customer sites, prioritising safety and performance.

You will log activity digitally, participate in on-call rotations, and attend regular training to stay at the forefront of technology. The role offers career progression within a global leader known for quality and uptime.

Qualifications

• Hands-on experience in industrial, mechanical, electrical, or engineering roles.
• Mechanical or electrical qualifications or equivalent experience.
• Proficient with IT tools and service management apps.
• Valid UK driving licence with a clean record.

Responsibilities

• Represent Atlas Copco on-site with a customer-first approach.
• Install, service, and troubleshoot air compressors, dryers, gas generators, and related equipment.
• Diagnose technical faults and deliver expert repairs with safety and efficiency.
• Log service activity using digital tools and maintain up-to-date records.
• Participate in on-call schedule and support urgent service needs.
• Attend live training and team sessions to keep skills sharp.
• Act as a brand ambassador and identify opportunities for improvement or added value.
• Contribute to a culture of collaboration, safety and innovation across the service team.

Skills

Hands-on experience

Troubleshooting

Safety mindset

Customer-focused

UK driving licence

Education

Mechanical or electrical qualifications

Tools

IT systems familiarity

Job description

Your mission as the Field Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers technology through your expertise. Your work is important for supporting the operational success and technological advancement of industries relying on these technologies. This role is based in the North- West UK

Your day to day:

• RepresentAtlas Copco on-site with professionalism and a customer-first approach
• Install, service, and troubleshootair compressors, dryers, gas generators, and related equipment
• Diagnosetechnical faults and delivering expert repairs with safety and efficiency
• Usedigital tools to log service activity, maintain up-to-date records, and report on performance
• Participatein our on-call schedule and supporting urgent service needs when required
• Attendlive training and regular team sessions to keep your knowledge and skills sharp
• Act as a brand ambassador and identifying opportunities for continuous improvement or added value
• Contributeto a culture of collaboration, safety, and innovation across the wider service team

Your Skills and experience

Key qualifications and attributes include:

• Hands-on experience in industrial, mechanical, electrical, or engineering field roles, including troubleshooting and maintenance.
• Relevant mechanical or electrical qualifications, or equivalent practical experience demonstrating competency.
• Comfortable and confident in using standard IT applications and quick to adopt new digital tools and systems for service management.
• Possession of a valid UK driving licence with a good driving record (no more than 3 points).
• Demonstrated adaptability, proactive problem-solving skills, and a strong safety mindset in a fast-moving work environment.
• Excellent communication skills with a customer-oriented approach and enthusiasm for resolving technical challenges.

Your compensation and benefits

• A fully equipped company vehicle, uniform, tools, laptop, and mobile phone
• All required PPE provided, safety always comes first
• Industry-leading training and development through our UK training facilities and technical support teams
• Regular team “Toolbox” meetings and a dedicated Regional Service Manager to support you
• Clear career progression and opportunities to grow within the business
• A supportive, diverse team and inclusive work culture where your contributions are valued
• A strong pension scheme, private medical insurance and additional perks through our employee benefits programme.

Why it is great to work with us Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

Information at a Glance

Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long-term success built on expertise, reliable service, and uptime. When you level up to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business. Atlas Copco is a brand within Atlas Copco Group.

→ Visit the Atlas Copco website